Grievance Resolution Nurse

3 days ago


Rancho Cucamonga, California, United States HealthCare Support Full time
Job Description
The Grievance and Appeals Nurse - Hybrid will be responsible for investigating member grievances, ensuring accurate case coding, and coordinating care with various practitioners and providers. This involves working closely with the Grievance and Appeals Team under the direction of the Grievance Nurse Leadership to ensure all member grievance issues are investigated and addressed appropriately.

Daily responsibilities include reviewing case coding, assisting in the resolution of member medical issues, and coordinating care with practitioners, providers, and entities/agencies involved in the member's care. The successful candidate will possess excellent communication and problem-solving skills, with the ability to work effectively in a fast-paced environment.
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