Grievance And Appeals

2 weeks ago


Rancho Cucamonga, United States TEKsystems Full time
Job DescriptionJob DescriptionTemporary Coordinator – Grievance and Appeals (Bilingual Spanish)

Location: Rancho Cucamonga, CA (Hybrid)

Pay Rate: $23.98/hour

Duration: 6-Month Assignment

About the Role

Looking for an opportunity to make an impact? TEKsystems is hiring a Temporary Coordinator – Grievance and Appeals (Bilingual Spanish) to join our team. You’ll play a pivotal role in ensuring our members and providers navigate the grievance and appeals process effectively, all while adhering to regulatory guidelines. If you thrive in a fast-paced environment, value detail, and have a heart for service, we want to hear from you

Key Responsibilities
  • Maintain a strong understanding of CMS, DHCS, and DMHC regulatory guidelines related to grievances and appeals.
  • Support and track grievance and appeal cases from intake to resolution, ensuring compliance with timelines and standards.
  • Communicate effectively through written correspondence with members, providers, and regulatory entities.
  • Coordinate investigations and resolutions, acting as a liaison across departments.
  • Prepare grievance and appeal summary reports and assist in refining policies and procedures based on case trends.
  • Provide excellent customer service, addressing members’ questions and concerns regarding their cases.

What You’ll Bring

Required Skills:

  • Bilingual English/Spanish (written and verbal proficiency required; candidates must pass a language assessment).
  • Minimum of 3 years of administrative experience in an office setting.
  • High proficiency in Microsoft Office Suite, typing speed of 45 WPM, and exceptional data entry skills.
  • Strong organizational skills, attention to detail, and ability to manage multiple tasks under strict deadlines.
  • Positive attitude, strong interpersonal skills, and sensitivity to diverse cultural communities.

Education:

  • High school diploma or GED required.

Why Join Us?
  • Hybrid work model for flexibility.
  • Competitive pay and an engaging role where you can make a real difference in members' lives.
  • Opportunity to work with a collaborative team that values diversity and inclusion.

Apply Today

If you're ready to bring your skills and passion to this meaningful role, apply now Don’t miss the chance to join a team dedicated to serving others.

Pay and Benefits

The pay range for this position is $23.98 - $23.98

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:

� Medical, dental & vision

� Critical Illness, Accident, and Hospital

� 401(k) Retirement Plan � Pre-tax and Roth post-tax contributions available

� Life Insurance (Voluntary Life & AD&D for the employee and dependents)

� Short and long-term disability

� Health Spending Account (HSA)

� Transportation benefits

� Employee Assistance Program

� Time Off/Leave (PTO, Vacation or Sick Leave)

Workplace Type

This is a hybrid position in Rancho Cucamonga,CA.

Application Deadline

This position will be accepting applications until Dec 23, 2024.

About TEKsystems:

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.


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