Guitar Instrument Specialist
1 week ago
Company Overview
Guitar Center embodies the world of creativity and music by encouraging staff to find their own individual sound. Our mission is to develop and nurture lifelong musicians and make a difference in the world by enabling musicians and non-musicians alike to experience the joy that comes from creating music.
We believe in creating inclusive environments that put our customers first all the while fulfilling our mission.
Salary Range:
$16.00/hr - $24.00/hr plus commission depending on background and experience. Note: Pay ranges may be different in other locations.
Job Description
As our Repair Technician, you will provide high-quality maintenance and repair services on customer-owned instruments and assist in maintaining store inventory, continually building and increasing business through great customer experience and quality work.
A successful candidate for this role will have exceptional Customer Focus, displaying an understanding of customer service principles and providing an excellent customer experience. They will also possess strong Initiative, able to identify opportunities and issues, follow through on work activities to capitalize or resolve them, and take positive action without being requested to do so.
The ideal candidate will also have foundational product knowledge on Guitar Center products and be skilled in repairing guitars. Additionally, they will be able to effectively train learners and communicate information and techniques so that they are retained.
Responsibilities
- Interact with customers, ensuring a positive customer experience.
- Service customer-owned instruments with a high level of craftsmanship.
- Maintain store-owned gear as requested.
- Complete warranty repair work.
- Additional duties as assigned.
Requirements
- Skilled understanding of repairing guitars.
Benefits
Guitar Center offers robust benefits and perks, including Medical, Dental, Vision, 401K plus company match, mental health support, paid sick/holiday/vacation time, employee discount program, and tuition reimbursement options.
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