Guitar Maintenance Specialist

7 days ago


Marietta, Georgia, United States Guitar Center Full time
About Guitar Center
Guitar Center is a leading musical instrument retailer that empowers musicians to find their unique sound. Our mission is to develop and nurture lifelong musicians, making a difference in the world by enabling people to experience the joy of creating music.

Salary Information
We offer competitive pay, with an estimated salary range of $16.00/hr - $24.00/hr plus commission, depending on background and experience.

Job Description
We're seeking a skilled Guitar Maintenance Specialist to join our team. As a key member of our repair services department, you will provide maintenance and repair services on customer-owned instruments, ensuring high-quality craftsmanship and exceptional customer satisfaction.

Responsibilities
  • Interact with customers to understand their needs and preferences, providing personalized service and ensuring a positive customer experience.
  • Service customer-owned instruments with a high level of craftsmanship, utilizing advanced technical skills and knowledge of guitar repair techniques.
  • Maintain store-owned gear, as requested, to ensure optimal performance and condition.
  • Complete warranty repair work efficiently and effectively, meeting or exceeding customer expectations.
  • Perform additional duties as assigned to support the team and drive business growth.

Requirements and Qualifications
  • Demonstrate a skilled understanding of repairing guitars, including setup, adjustments, and troubleshooting.
  • Familiarity with Guitar Center products and services is a plus.

Benefits
We offer a comprehensive benefits package, including medical, dental, vision, 401K with company match, mental health support, paid sick/holiday/vacation time, employee discount program, and tuition reimbursement options. We are an equal opportunity employer and value diversity in our workplace. If you're a qualified individual with a disability or a disabled veteran, we encourage you to apply. Keywords: Guitar Technician, instrument repair, customer service, musical instruments, Guitar Center, music repair, customer experience, guitar maintenance, repair technician, musician support

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