Customer Service Representative
2 weeks ago
We are seeking a highly skilled Customer Service Representative to join our team at Murray Resources. As a key member of our customer service team, you will be responsible for handling incoming calls related to service inquiries, account setup, payment processing, and providing information about our products and services.
Responsibilities:- Manage high volume inbound calls and provide accurate, valid, and complete information to customers.
- Open and maintain customer accounts by recording account information and resolving product or service problems.
- Identify and assess customers' needs to achieve satisfaction and provide solutions and alternatives within time limits.
- Work with customer service manager to ensure proper customer service is being delivered and communicate changes in policies or renewals.
- Compile reports on overall customer satisfaction and provide feedback to improve customer service.
- Full fluency in Spanish is required (read, write, speak).
- High school diploma or equivalent.
- Proven customer support experience within a call center or high-volume industry.
- Strong phone contact handling skills and active listening.
- Excellent reasoning skills and customer orientation.
- Ability to multitask, prioritize, and manage time effectively.
We are an equal opportunity employer and welcome applications from diverse candidates. If you are a motivated and customer-focused individual, please submit your application for consideration.
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Customer Service Representative
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Customer Service Representative
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Customer Service Representative
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Houston, Texas, United States Tower Loan Full time{"title": "Customer Service Representative", "description": "**Customer Service Representative Opportunity**At Tower Loan, we are seeking a skilled Customer Service Representative to join our team. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our clients, ensuring their needs are met and...
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Customer Service Representative
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Customer Service Representative
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Houston, Texas, United States M and D Supply Full time{"title": "Customer Service Representative", "description": "About M&D SupplyM&D Supply is a locally owned company that values its customers and employees. We strive to provide a positive work environment and opportunities for growth and development.Job SummaryWe are seeking a Customer Service Representative to join our team. As a Customer Service...
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Customer Service Representative
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Customer Service Representative
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