Customer Service Representative

1 week ago


Dallas, Texas, United States Enterprise Holdings Full time

Overview:

Enterprise Mobility is seeking a dedicated individual to fill the role of a Customer Service Representative at the Dallas Love Field Airport. This position offers a consistent 40-hour workweek, paid time off, and a range of benefits, including health insurance, retirement savings, and employee discounts.

Responsibilities:

  • Meet and greet customers in a professional and friendly manner.
  • Provide superior customer service by understanding and communicating rental terms and conditions, vehicle features, and other services.
  • Offer additional customer assistance by providing directions, maps, local area information, and service information.
  • Answer incoming calls for reservations, rate quotes, and general questions.
  • Assist in assessing the condition of rentals upon return.
  • Notify management of any known customer or vehicle problems.

Qualifications:

  • Must be at least 18 years old.
  • High school diploma or GED required.
  • Valid driver's license with no more than two moving violations or at-fault accidents in the past three years.
  • No drug or alcohol-related convictions on the driving record in the past five years.


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