Business Analyst Lead

24 hours ago


Los Angeles, California, United States Crystal Stairs Full time
Crystal Stairs Job Opportunity

We are seeking a skilled Business Analyst to act as liaison between Crystal Stairs personnel and vendors. As the ideal candidate, you will be responsible for project scope definition, business process analysis, and solution verification.


Key Responsibilities:
  • Develop a thorough understanding of Crystal Stairs' Child Care Subsidy software application and all software applications used by the Agency.
  • Provide top-notch user support, diagnose system problems, and perform basic administration tasks.
  • Collaborate with vendors, external entities, and staff to resolve system issues.
  • Analyze and document business processes and workflow, gather user requirements, and define specifications for systems development or acquisition.
  • Serve as a Project Manager for assigned initiatives, including planning, developing, and implementing projects.

In this role, you will have the opportunity to work on various projects and contribute to the growth and success of Crystal Stairs. The ideal candidate will have a Bachelor's degree or minimum two years of equivalent work experience, project management certification, and experience as a project lead implementing software applications.


What We Offer:
  • A total package of benefits including medical/dental/vision, 401k matching options, flex spending, pre-paid legal services, sick and vacation time, paid holidays, and opportunity for growth and development.
  • A competitive salary range of $85,000 - $110,000 per year, depending on experience.
  • The chance to work in a dynamic environment with a team of professionals who are passionate about making a difference in the lives of children and families.

Candidates must be fully vaccinated against COVID-19 and remain fully vaccinated.



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