Business Systems Analyst, Retail Specialist
5 days ago
The Retail Business Systems Analyst will act as a business partner to certain departments, providing systems support and acting as a bridge to IT for systems and process-related needs.
This role is responsible for analyzing, designing, implementing, and maintaining various business systems, applications, and processes within the organization.
The individual will play a critical role in identifying, analyzing, and implementing business process improvements and technology solutions that align with our strategic goals.
Key Responsibilities:- Provide direct systems support to assigned departments and facilitate other IT or third-party resources as needed.
- Review and prioritize project and non-project issues with assigned department stakeholders, and review and prioritize issues with other analysts to meet broader organizational needs and goals.
- Lead the analysis, design, and implementation of complex business systems to optimize operations, enhance customer experiences, and support business growth.
- Collaborate with stakeholders across various departments to gather, document, and prioritize business requirements, ensuring alignment with corporate strategy.
- Translate business requirements into detailed functional specifications and system design documents, working closely with developers, QA analysts, and other IT professionals to ensure successful project delivery.
- Conduct gap analyses to identify opportunities for process improvements and system enhancements, presenting recommendations to senior management.
- Develop and maintain detailed project plans, including timelines, milestones, and resource allocations, to ensure timely and efficient project execution.
- Monitor and track project progress, providing regular status updates to stakeholders and addressing any issues or risks that may arise.
- Facilitate user acceptance testing (UAT) and provide end-user training and support as needed.
- Perform ongoing system maintenance, troubleshooting, and performance optimization to ensure the continued effectiveness of implemented solutions.
- Stay current with industry best practices, emerging technologies, and regulatory requirements to ensure the continuous improvement of our business systems.
- Mentor and provide guidance to junior business systems analysts, contributing to the development of a high-performing team.
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