Restaurant Host/Hostess
22 hours ago
Job Opportunity at Loews Hotels
Loews Hotels & Co is seeking a skilled and professional Restaurant Host/Hostess to join our team at the Loews Kansas City Hotel. As a key member of our hospitality team, you will be responsible for ensuring a seamless and enjoyable dining experience for our guests.
Key Responsibilities:
- Supervise restaurant activities in the absence of the Manager
- Control the reservation book, accept reservations, and enter them accurately into the record
- Maintain guest history files and use information to enhance repeat guests' experiences
- Assign work stations and pre-meal side work, inspect the dining room and service areas to ensure completion of all tasks prior to the start of the meal period
- Maintain guest records to record arrival, cover count, seat assignment, turnover, and availability
- Inspect menus to ensure cleanliness and acceptability
- Greet guests in a polite and professional manner
- Determine guest needs, verify table availability, assign an appropriate table for seating
- Guide guests to the appropriate table
- Assist guests with seating and present the menu
- Ensure the removal of unnecessary place settings at occupied tables
- Notify the server of guest seating and communicate any special needs or requests
- Inspect the dining room appearance constantly and assign correction of deficiencies to the appropriate team member
- Monitor dining room activity, assist servers and assistants as needed to ensure performance to standard
- Assign post-meal side work, inspect the dining room and service areas to ensure completion of all tasks
- Other duties as assigned
Requirements:
- Promote and apply teamwork skills at all times
- Notify the appropriate individual promptly and fully of problems and/or unusual matters of significance
- Be polite, friendly, and helpful to guests, management, and fellow team members
- Execute emergency procedures in accordance with hotel standards
- Comply with required safety regulations and procedures
- Attend appropriate hotel meetings and training sessions
- Maintain cleanliness and excellent condition of equipment and work area
- Comply with hotel standards, policies, and rules
- Recycle whenever possible
- Remain current with hotel information and changes
- Comply with hotel uniform and grooming standards
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