Customer Experience Ambassador

4 days ago


Riverhead, New York, United States rag & bone Full time

The Sales Specialist role at rag & bone is a seasonal opportunity with the potential for extension based on company needs and employee availability. This position plays a vital part in ensuring customers have a consistent, quality experience in-store at all times.

A key aspect of this role is creating and maintaining a selling focus in the store while supporting company and management initiatives. Sales Specialists are also expected to adhere to policies and procedures as outlined by the organization.

Those working in full-price store locations are eligible to participate in the Commissions Program and Incentive programs, which may lead to higher total compensation.

This role requires a strong understanding of product knowledge, excellent customer service skills, and an authentic approach to clienteling. You will be responsible for meeting store and metric goals while embodying the brand aesthetic and sense of fashion.

In addition, you will assist the Visual Merchandising team with floor sets, window changes, and other projects as needed. Maintaining accurate knowledge of all policies and procedures is essential, along with providing assistance with inventory and stock management.

You will be required to process Point of Sale transactions accurately and consistently act within the core values of rag & bone.

This role offers opportunities to identify and support team efforts in delivering best-in-class customer service. Contributing to a positive, fun, professional, productive, and team-oriented store atmosphere is crucial.

We live by certain rules that guide our behavior:

  • The Customer Rules - Prior work experience in a client-centric sales environment
  • Be a Good Human - Be original, be authentic
  • Have No Fear - Innovate, solve problems
  • Own Every Decision - Work together, get results
  • Quality Matters - Be disciplined, be competitive

Rag & bone is an EEO/Affirmative Action Employer and provides a workplace free from discrimination. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this role.

The physical demands of this job include sitting, using hands to handle or feel objects, talking, hearing, standing, walking, reaching, climbing, balancing, stooping, kneeling, crouching, crawling, tasting, and smelling. The employee must occasionally lift up to 30 pounds and have close vision.

This role offers a competitive hourly pay range of $18-$19 USD.



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