Restaurant Manager

2 weeks ago


Knoxville, Tennessee, United States Capstone Concepts LLC Full time
Job Title: General Manager

We are seeking a highly skilled and experienced General Manager to join our team at Capstone Concepts LLC. As a General Manager, you will be responsible for the overall success of our restaurant operations, ensuring that our customers receive exceptional service and that our team members are motivated and engaged.

Key Responsibilities:
  • Develop and maintain a culture of accountability, integrity, service, and trust among team members.
  • Provide hands-on leadership and training to ensure that team members understand their roles and responsibilities.
  • Exercise basic shift-to-shift financial control to meet sales, revenue, and profitability goals.
  • Meet or exceed period budget and profitability goals.
  • Respond to customer feedback and handle customer concerns in a professional and timely manner.
  • Ensure that all policies, procedures, and training for team members are being followed.
  • Participate in certification of team members and develop Black Hat and Black Apron team members.
  • Set standards for cleanliness and ensure that all team members follow Capstone Concepts' uniform standard.
  • Supervise food handling procedures and operational processes.
  • Ensure safe working conditions as required by OSHA and federal, state, and local governing bodies.
Requirements:
  • 4 years of management experience in a full-service restaurant, with 2 years of experience as a General Manager.
  • Black Hat or Black Apron certification for internal promotions.
  • Ability to work in a high-stress environment and motivate and develop team members.
  • Good written and verbal communication skills, with the ability to multitask and make good decisions.
  • Valid driver's license and personal vehicle insurance.
Benefits:
  • Competitive pay and benefits package.
  • Opportunities for advancement and professional growth.
  • Excellent training and development programs.
  • Health insurance and 401(k) plan.
  • Paid vacation and time off.

Capstone Concepts LLC is an equal opportunity employer and welcomes applications from diverse candidates. We are committed to creating a workplace that is inclusive and respectful of all employees.


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