Restaurant Manager

4 weeks ago


Knoxville, Tennessee, United States Crowne Plaza Knoxville Downtown University Full time
Job Overview

Crowne Plaza Knoxville Downtown University is seeking a skilled Restaurant Supervisor to lead our food and beverage team. As a key member of our operations team, you will be responsible for delivering exceptional guest experiences and ensuring seamless service in our restaurant and lounge areas.

Key Responsibilities
  • Provide exceptional guest service, exceeding expectations and ensuring 100% satisfaction
  • Supervise the operation of the hotel restaurant and lounge, ensuring compliance with company standards
  • Coordinate the setup of restaurant and lounge areas, confirming daily specials and new menu additions with the Executive Chef
  • Oversee food and beverage service, coaching employees on effective service and food presentation techniques
  • Inspect restaurant and lounge areas regularly, taking steps to ensure facilities meet or exceed hotel standards
  • Conduct daily pre-shift meetings to discuss specials, house count, reservations, and new menu items
Requirements
  • Must be 18 years of age or older
  • Hold a valid ABC card at all times
  • Skilled in training and performance management, with experience in supervisory roles
  • Ability to perform considerable physical activity on a continual basis
What We Offer
  • Competitive compensation and benefits package
  • Opportunities for professional growth and development
  • Free employee meal and employee discounts at all IHG Hotels
  • Discounted bus passes and free parking on property

We are excited to hear from qualified candidates who share our passion for delivering exceptional guest experiences.


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