Emergency Response Coordinator

2 weeks ago


Sparta, United States JERRYS TOWING & RECOVERY INC Full time
Job Summary

We are seeking a highly skilled and organized Dispatcher to join our team at JERRYS TOWING & RECOVERY INC. In this role, you will receive emergency and non-emergency calls and make quick decisions to ensure the proper action is taken.

The ideal candidate will have excellent communication skills, be able to multitask, and work well under pressure.

Responsibilities
  • Receive inbound emergency and non-emergency calls
  • Collect and document information from callers
  • Prioritize calls according to the level of urgency
  • Transmit information to the appropriate person or department
  • Direct response units to appropriate location
  • Monitor status of the response team
Qualifications
  • High school diploma/GED
  • Previous experience as a Dispatcher or in a similar position
  • Excellent typing and data entry skills
  • Understanding of best practices and procedures for emergency response situations
  • Strong verbal and written communication skills
  • Highly organized with the ability to multitask and prioritize projects


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