Patient Registration Specialist

1 week ago


Monroe, Michigan, United States ProMedica Full time
Job Title

Patient Registration Specialist - Monroe Regional Hospital - Part Time - Nights

Job Summary

We are seeking a highly organized and detail-oriented Patient Registration Specialist to join our team at Monroe Regional Hospital. As a Patient Registration Specialist, you will be responsible for registering and pre-registering patients for medical services, obtaining demographic information, and ensuring accurate and timely processing of patient records.

Key Responsibilities
  • Register and pre-register patients for medical services, including obtaining demographic information and verifying insurance coverage.
  • Utilize electronic insurance verification systems to verify patient benefits and determine copay and/or coinsurance.
  • Communicate with patients and families to obtain necessary information and resolve billing and financial issues.
  • Maintain accurate and up-to-date patient records, ensuring compliance with regulatory requirements.
  • Work effectively in a fast-paced environment, prioritizing tasks and managing time to meet productivity standards.
  • Provide exceptional customer service, responding to patient inquiries and resolving issues in a timely and professional manner.
Requirements
  • High school diploma or equivalent required.
  • Previous experience in a healthcare setting, preferably in patient registration or medical records.
  • Excellent communication and interpersonal skills, with the ability to work effectively with patients, families, and healthcare teams.
  • Strong organizational and time management skills, with the ability to prioritize tasks and manage multiple responsibilities.
  • Ability to maintain confidentiality and handle sensitive patient information.
What We Offer

ProMedica is a mission-based, not-for-profit integrated healthcare organization committed to delivering high-quality patient care and exceptional customer service. As a Patient Registration Specialist, you will have the opportunity to work in a dynamic and supportive environment, with opportunities for professional growth and development.



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