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General Manager

2 months ago

Seattle, Washington, United States RESIDE Worldwide Inc Full time

**Job Summary**

We are seeking a highly skilled and experienced Assistant General Manager to join our team at RESIDE Worldwide Inc. As a key member of our management team, you will be responsible for overseeing the day-to-day operations of our hospitality business.

**Key Responsibilities**

• Apply problem-solving skills to resolve guest issues to their satisfaction.

• Handle requests in a fast-paced environment by coordinating with all departments to ensure all guest requests are met.

• Monitor and respond to guest communications in a timely manner.

• Be available during peak times greeting guests and offering assistance as needed.

• Ensure that all scheduled housekeeping and maintenance tasks take place within scheduled time at the property.

• **Additional Responsibilities**

• Collaborate with the management team to develop and implement strategies to improve guest satisfaction and loyalty.

• Conduct regular audits to ensure compliance with company policies and procedures.

• Develop and maintain relationships with key stakeholders, including vendors and suppliers.

• **Work Environment**

• This position will be based in a fast-paced hospitality environment, requiring strong communication and problem-solving skills.

• The ideal candidate will be comfortable working in a dynamic environment with multiple priorities and deadlines.

• **Requirements**

• 2+ years of experience in a hospitality management role.

• Strong knowledge of hospitality operations, including front office, housekeeping, and food and beverage.

• Excellent communication and problem-solving skills.

• Ability to work independently and as part of a team.

• **Preferred Qualifications**

• Bachelor's degree in Hospitality or a related field.

• Experience with hospitality software and systems.

• Strong analytical and problem-solving skills.