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Senior Site Operations Coordinator

2 months ago

Milwaukee, Wisconsin, United States UMOS Full time
UMOS Senior Site Operations Coordinator Job Responsibilities:

  1. Supports the Program Manager in organizing and overseeing case activities of UMOS and affiliated agencies' personnel concerning program eligibility, placement, reporting requirements, program objectives, and goals.
  2. Aligns program activities with other Job Center initiatives to ensure maximum efficiency and adherence to relevant program policies and procedures.
  3. Offers technical guidance to subcontractors regarding effective strategies for employer engagement and program accountability.
  4. Conducts regular on-site evaluations at worksites to confirm that both participants and employers comply with program policy guidelines.
  5. Monitors participant activities to ensure adherence to program policy requirements.
  6. Establishes and nurtures long-term relationships with current and prospective employers that may serve as worksites.
  7. Assists host worksites in crafting suitable job descriptions, maintains a database of available positions and descriptions, and communicates information to Job Coaches and subcontracted agency personnel.
  8. Facilitates the identification and development of host worksites, ensuring they are safe, beneficial, and allow subsidized workers to acquire skills aligned with their career aspirations.
  9. Helps secure worksite agreements with each host site, clearly defining obligations to ensure that subsidized positions do not displace regular employees and that grievance procedures are established for resolving complaints.
  10. Acts as a liaison between host worksites and UMOS to address any customer service and retention issues.
  11. Collaborates with UMOS and subcontractor personnel to ensure timely and accurate collection and recording of payroll information.
  12. Participates in meetings, conferences, and workshops as assigned, and undertakes special projects and other related tasks as necessary.
UMOS Senior Site Operations Coordinator Job Qualifications:
  1. High School Diploma (or equivalent) with 2 years of post-secondary education, preferably in human/social services or a related field.
  2. Five years of professional experience in one or a combination of the following areas: job development, staffing, customer service, or workforce development. Note: Additional years of relevant post-secondary education may substitute for one year of experience.
  3. Strong written and verbal communication skills, along with the ability to meet project performance objectives.
  4. Awareness, knowledge, and sensitivity to the socioeconomic and cultural diversity of the populations served.
  5. Ability to thrive in a demanding, fast-paced environment and respond to customer needs with respect and diplomacy.
  6. Proficient in using computer applications such as Microsoft Office Suite, including Word, Excel, Outlook, etc.; experience with CARES is preferred.
  7. Must have reliable transportation, a valid driver's license, and adequate auto liability insurance, with the ability to travel and work irregular hours.
Work Environment, Physical, and Sensory Demands:

The demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations will be considered to enable qualified individuals with disabilities to perform essential functions.

Physical Demands:
  1. Employee is frequently required to stand, walk, sit, and bend.
  2. Occasionally required to lift and/or move up to 20 pounds.
  3. Occasionally required to drive.
  4. Frequently exposed to moderate temperatures typically found in a controlled environment.
  5. Noise levels in this role are usually quiet to moderate.
Tools & Equipment Used:
  1. Phones, computer systems
  2. Fax machines, copy machines, laminators, desktop and/or laptop computers, calculators
  3. First aid equipment, fire extinguishers
Usage varies by position.

Additional Eligibility Requirements:

Employment with UMOS is contingent upon successful completion of a Driver's License record check prior to employment.

UMOS is an equal opportunity Affirmative Action employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR c)