Shipping and Fulfillment Supervisor

1 week ago


Valencia, California, United States arvato Bertelsmann Full time
Job Summary

We are seeking a highly skilled Logistics Operations Manager to oversee the daily shipping functions, including processing orders, coordinating with carriers, and ensuring timely delivery of packages. The ideal candidate will have a strong background in logistics, excellent communication skills, and the ability to work independently with minimal supervision.

Key Responsibilities
  • Oversee daily order processing through designated shipping/mailing systems and assembly lines
  • Coordinate changes in shipping methods as instructed by Management
  • Schedule pick-ups with various carrier/courier services
  • Review, investigate and/or resolve issues with carriers regarding shipments
  • Interaction with carriers/couriers regarding shipment status and continuous communication with Management
  • Monitor shipping area, stations and verify all packages are processed accordingly
  • Delegate and instruct shipping personnel while maintaining a high level of service and productivity
  • Participate and contribute in process improvements and adhere to the Quality Management System
  • Prepare and verify outgoing presorted mail using internal systems and USPS portal
Requirements
  • Effective communication/comprehension skills verbal and written form
  • Math skills Ability to add, subtract, multiply and divide accurately
  • Familiar with commonly used practices, concepts and procedures within field
  • Ability to present information and respond to questions from management and other departments in a timely and accurate manner
  • Ability to define problems, collect data, establish facts, draw valid conclusions and execute solutions
  • Proficient in Microsoft Office (Outlook, Word and Excel) specifically with use on spreadsheets and reporting tools
  • Ability to work independently and oversee production with minimal supervision
  • Attention to detail and perform multi-tasks successfully
  • A certain degree of creativity and innovation is required
  • High school diploma or GED required
  • Previous experience with leading or supervising a team with a minimum of 3 people
  • 2 year minimum of work experience in fulfillment/warehouse environment
  • Ability to operate lift trucks and pallet jacks
  • Ability to lift up to 15 lbs. frequently and up to 70 lbs. occasionally
  • Must be able to perform assigned work in a standing posture for extended periods
What We Offer
  • Medical, Dental, Vision, Life Insurance, and Disability Pay
  • 401(k) with company matching up to 6%
  • Paid Time Off, including paid holidays
  • Flexible Spending Accounts
  • Voluntary benefits such as legal and financial assistance, pet insurance, and more
  • Employee Assistance Program
  • Ongoing employee development opportunities including tuition reimbursement, scholarships, and training
  • Commuter benefits
  • Employee engagement activities
  • $24.25 per hour

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