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5 days ago
The Regional Service Director is responsible for meeting or exceeding service goals in the management of a district of routes. This role reports to the Service Manager and may manage a service center, overseeing a team of route sales representatives. A key aspect of this position is ensuring customer loyalty and outstanding customer service through regular visits, audits, and problem-solving.
This individual will also ensure that all company policies and procedures are followed in their district, including safety and service standards. They will motivate their team to solicit new customers, upsell/cross-sell/sample products, and maintain a profitable product mix. The ideal candidate will have excellent communication skills, be able to lead by example, and demonstrate a strong work ethic.
Salary: $60,000 - $80,000 per year
Responsibilities:- Develop and motivate a district to be a highly productive team through training, meetings, and daily check-ins
- Ensure customer loyalty and outstanding customer service through regular visits, audits, and problem-solving
- Manage retention and growth by motivating the team to solicit new customers and maintain a profitable product mix
- Oversee promotions, contests, and continued excellent customer relationships
Required Skills and Qualifications:
- Demonstrate excellent skills in customer service and route sales
- Excellent verbal/written communication skills in English
- Good time management skills and ability to work as part of a team
Benefits:
- 401K Plan with Company Match
- Medical, Dental, Vision, FSA/HSA
- Life Insurance, Disability Insurance
- Vacation, Sick Time, Holidays
- Choice of Global Cash Card or Direct Deposit
- Career Advancement
- Learning & Development Opportunities
- Inclusive and Diverse Team Environment
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