Customer Service Representative

3 weeks ago


Houston, Texas, United States Charline Espinoza - State Farm Agent Full time
Job Summary

We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our State Farm Agent team, you will be responsible for providing exceptional customer service, resolving customer inquiries, and processing insurance claims. If you have a passion for helping others and a strong desire to succeed, we encourage you to apply for this exciting opportunity.

Responsibilities

* Answer customer inquiries and provide policy information
* Assist clients with policy changes and updates
* Process insurance claims and follow up with clients
* Maintain accurate records of customer interactions
* Provide excellent customer service and support

Requirements

* Strong communication and interpersonal skills
* Strong knowledge of ECRM and NECHO
* Active insurance license
* Strong organization and implementation of BOD
* Strong understanding of navigating Underwriting
* Detail-oriented and able to multitask
* Previous customer service experience preferred

About Our Agency

We are a busy insurance and financial services office with a passion to make a difference in the lives of others and better the community. We are a growing agency with big dreams and lots of potential. We attribute our success to having a fun, energetic environment that is an enjoyable place to work. Our team works hard to reach our goals together as a team and have fun while we are doing it. Our well-trained team uses state-of-the-art technology to achieve outstanding results. We take pride in using our years of valuable experience to mentor individual team members and prepare them for successful careers. If you want to work in an environment that is fun, challenging, and rewarding, then Charline Espinoza - State Farm Agent may be the right fit for you. If you want to make an impact, see immediate success, we could be the place for you. If you're willing to work hard and you expect to get results from yourself and those around you, we want to meet you and talk about the opportunity we have for you. If you are self-motivated, possess an entrepreneurial spirit and have a desire to win and achieve results, please consider joining our team. Come work with an energetic, fun team at Charline Espinoza - State Farm Agent

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