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Advocates - Swing Shift Opportunity

2 months ago


Seattle, Washington, United States Africatown Community Land Trust Full time
About the Position

The Africatown Community Land Trust is seeking a skilled and compassionate Advocate to join our team at the Benu Community Home. As a key member of our staff, you will play a vital role in supporting the well-being and empowerment of our community members.

Key Responsibilities
  • Community Member Support
    • Coordinate with internal and external social service partners to meet the needs of community members
    • Model interpersonal and living skills for community members
    • Assist with meal prep, cleaning, laundry, errands, transportation, and other supportive needs
    • Learn and support safety and compliance guidelines
    • Provide crisis intervention and advocacy to participants
    • Maintain a safe and comfortable living & meeting environment
  • Client Intake, Assessment, and Advocacy
    • Admit new community members via the intake evaluation and assessment process
    • Review and record notes and information in HMIS and other required databases
    • Contribute to maintaining client records, updating information on an ongoing basis
    • Review policies and procedures with community member residents as needed
    • Maintain accurate community member residents count throughout work shift
    • Complete frequent scheduled floor checks throughout work shifts
    • Engage outside professionals (Mental Health Professionals, Medics, etc.)
    • Assist with coordinating errands, medical appointments, etc.
  • Front Lobby Concierge Duties
    • Manage front desk and building security, including welcoming new community members/guests, visitors, and donors
    • Perform routine walk-through of the entire building to engage with clients and ensure safety
    • Process messages and maintain accurate client tracking records, including the bar list
    • Answer phones and assist with reception duties as needed
    • Assist outside vendor with serving meals that are prepared off-site and delivered to the building
    • Assist participants as they move into or out of the building
  • Supervision of Volunteers
    • Supervise volunteers on shift
    • Work with off-site volunteers providing advice and support
    • Administrative and General Responsibilities
    • Attend staff meetings, workshops, retreats, and in-service classes as provided
    • Maintain accurate record of hours worked and turn in timesheets on schedule
    • Contribute to and support a positive, team-oriented work environment
    • Assist with client and program laundry as needed
    • Maintain cleanliness and order at the front desk and lobby area
    • Inform supervisors of facilities and client-related issues
    • Perform other job-related duties as assigned