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Automotive Collections Specialist

2 months ago

Arlington, Virginia, United States CornerStone Staffing Full time

Position Overview: As a Collections Representative, you will be responsible for managing and recovering overdue automotive accounts in a professional manner.

Key Responsibilities:

  • Achieve performance targets for collection activities on assigned accounts, adhering to individual goals and metrics.
  • Maintain effective communication with clients, providing accurate account information while upholding compliance and quality standards.
  • Prioritize calls to assigned accounts based on the established collection strategy.
  • Document all collection actions in the system, ensuring compliance with procedures.
  • Facilitate payment plans and settlement options for clients in accordance with company policies.
  • Ensure thorough follow-up on all accounts as per established guidelines.

Qualifications:

  • Minimum of 1 year of recent experience in collections.
  • Stable employment history with no more than three positions in the last two years.
  • Strong verbal and written communication skills, along with active listening abilities.
  • Proficient in basic computer operations and Microsoft Office applications.
  • Excellent time management and multitasking skills.
  • Self-driven with a strong desire to achieve success.

Compensation and Benefits:

  • Competitive hourly wage with potential for bonuses.
  • Comprehensive benefits package including retirement plans and paid time off.
  • Opportunities for hybrid or remote work based on performance.