Quality Assurance Specialist for Retail Operations

2 days ago


Waldorf, Maryland, United States Food Lion Full time

Job Summary

Food Lion is seeking a Quality Assurance Associate to maintain high standards in accordance with our Standard Practice Manual. As a key member of our retail operations team, you will be responsible for providing excellent customer service, ensuring a clean and safe shopping environment, and upholding our company's values.

About the Role

This role requires a high level of attention to detail, excellent communication skills, and the ability to work independently with minimal supervision. You will be responsible for:

  • Maintaining a positive and enthusiastic atmosphere that promotes fast, friendly, and accurate customer service
  • Courteously interacting with associates and customers
  • Sweeping and cleaning floors on nights without scheduled vendor services
  • Cleaning and organizing the store mop room
  • Finding ways to improve efficiency and reduce costs
  • Following QA daily checklists and sanitation standards
  • Ensuring compliance with local, state, and federal regulations

Requirements

To succeed in this role, you must have:

  • A high school diploma or equivalent
  • Excellent interpersonal, organizational, communication, and customer service skills
  • The ability to learn multiple tasks and technical requirements
  • The ability to use technical information to solve problems

Benefits

As a valued member of our team, you can expect:

  • A competitive salary range of $15.00 - $22.50 per hour
  • Opportunities for career growth and development
  • A dynamic and supportive work environment

Salary Information

The estimated salary for this role is between $15.00 and $22.50 per hour, based on location and experience.

EEO Statement

Food Lion is an equal employment opportunity employer and welcomes applicants from diverse backgrounds. We are committed to creating an inclusive work environment that values diversity and promotes opportunities for all employees.



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