Optical Retail Sales Associate
2 weeks ago
The Sales Associate role at LensCrafters is a critical part of our team's success. As a Sales Associate, you will be responsible for delivering exceptional customer service and sales results while ensuring a high-quality experience for every patient and customer.
Main Responsibilities:
- Consistently meet and exceed sales targets by cultivating existing customer relationships and building new ones.
- Utilize optical prescription to recommend specific lenses and lens coatings to patients.
- Assist patients in the selection of frames and coordinate frames with optical measurements to provide the perfect vision solution.
- Conduct measurements using appropriate optical tools and consult with Optician as needed.
- Participate in creating a positive store environment and foster strong, professional relationships with peers, management, doctors, and support staff.
- Maintain the appearance of the store and displays, ensuring they are clean, attractive, and organized.
- Foster an inclusive culture by treating customers and colleagues with respect.
Requirements:
To be successful in this role, you will need:
- A High School Diploma or GED.
- At least 1 year of experience in retail or customer service.
- Familiarity with point of sale systems, computers, and calculators, as well as basic phone and math skills.
- An ability to sell through the use of sales skills and accountability for sales results, with a desire to meet goals.
- Strong communication skills (both oral and written).
- The ability to motivate yourself and multitask, responding flexibly in a quickly changing environment.
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