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Residential Support Specialist

2 months ago

Hempstead, New York, United States CN Guidance and Counseling Services Full time
Job Overview

POSITION SUMMARY:

  • Delivers empathetic counseling, daily living skills training, crisis management, and rehabilitative services to individuals with mental health challenges in residential settings, adhering to applicable regulations.

KEY RESPONSIBILITIES:

  • Facilitate counseling sessions, behavioral support, rehabilitative services, and aid in community engagement and crisis resolution.
  • Oversee, instruct, and support residents in maintaining a clean, safe, and welcoming living environment, actively participating in household upkeep as necessary.
  • Provide coverage across all residential locations as required.
  • Guide residents in daily tasks such as grocery shopping, leisure activities, meal preparation, and personal hygiene.
  • Assist residents in formulating meaningful goals within their service plans and offer support to help them achieve these objectives.
  • Conduct fire safety training and ensure compliance with fire drill regulations.
  • Engage in all Medicaid billable activities under the direction of the Supervisor, ensuring all documentation meets regulatory standards.
  • Record interactions with residents in accordance with agency policies and procedures.
  • Meet regularly with assigned residents for counseling and to review service plan objectives.
  • Maintain communication with external service providers and participate in scheduled case meetings.
  • Support residents in obtaining and managing financial benefits.
  • Monitor medication administration as required.
  • Conduct scheduled visits to residents in their homes and/or provide 24-hour supervision in communal living facilities.
  • Offer transportation as needed, utilizing personal vehicles when agency vehicles are unavailable.
  • Report all emergencies, incidents, and safety concerns to the senior Counselor or Supervisor without delay.
  • Participate in team meetings as scheduled.
  • Encourage data sharing with relevant individuals to promote collaborative decision-making and keep clients informed of their progress.
  • Complete Quality Improvement (QI) Training during onboarding and engage in refresher training as necessary.
  • Identify and implement quality enhancement training and activities as part of professional development objectives.
  • Foster a culture of inclusion that values the diverse strengths, perspectives, and experiences of all employees, enhancing decision-making and innovation.
  • Adhere to all safety protocols to ensure a secure working environment for all staff, demonstrating a commitment to safety by following established guidelines.
  • Other duties as assigned.

EDUCATION & EXPERIENCE:

  • High School Diploma required.
  • Preferred: Minimum of 5 years of experience in a mental health-related field.

COMPENSATION & BENEFITS:

We provide a comprehensive and competitive benefits package for full-time employees, which includes but is not limited to:

  • Medical, Dental, and Vision coverage
  • $0 Deductible Platinum Plus Medical Insurance Plan - 90% Employer Contribution
  • Flexible Spending Account
  • 403(b) retirement plan
  • Long-Term and Short-Term Disability coverage
  • Legal Plan
  • Dependent Care Expense Account
  • Life Insurance/Supplemental Life Insurance
  • Pet Insurance
  • Health Reimbursement Arrangement (HRA)
  • Training programs, including a Mentorship initiative
  • Eligibility for Federal/Public Student Loan Forgiveness
  • Opportunities for career advancement and promotions
  • Employee perks and discounts for various events

Employees receive 5 Personal Days, 10-20 Vacation Days, 12 Sick Days, and 12 Company Paid Holidays annually, among other benefits.

CN Guidance & Counseling Services is dedicated to inspiring and facilitating recovery for individuals facing mental health and substance use challenges through innovative, person-centered integrated clinical treatment, counseling, housing, and support services.

  • Awarded as a Top Long Island Workplace by Newsday/Dan papers for five consecutive years.
  • Every role within our agency contributes to helping Long Islanders lead healthy and fulfilling lives.
  • Engage your passion and choose a career with an employer where your efforts can make a significant impact.

CN Guidance and Counseling Services, Inc. is committed to ensuring equal employment opportunities without discrimination or harassment based on race, color, religion, sex, sexual orientation, gender identity or expression, age, disability, marital status, citizenship, national origin, genetic information, or any other characteristic protected by law.