Chief Experience Officer

2 days ago


Scottsdale, Arizona, United States SmartRent Full time

We are seeking a visionary Chief Experience Officer to lead our customer experience program at SmartRent. This strategic role involves designing and implementing customer-centric initiatives, leveraging data insights to drive business growth.

Key Responsibilities:
  • Develop and execute the company's customer experience strategy
  • Analyze customer feedback and provide actionable recommendations to stakeholders
  • Collaborate with cross-functional teams to implement effective solutions
  • Create dashboards and reports to track key performance indicators
  • Stay up-to-date with industry trends and emerging technologies

The ideal candidate will have 10+ years' experience in analytics or customer insights, with a strong background in research methods and data analysis. A Bachelor's degree in social science, data science, or related field is required.

Estimated Salary: $120,000 - $160,000 per year



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