Sales Associate

4 weeks ago


Nashville, Tennessee, United States Tommy John Full time
Job Overview

Tommy John is a comfort-focused lifestyle brand dedicated to delivering exceptional customer experiences. We're seeking a Part-Time Sales Associate to join our dynamic team at the Green Hills Mall in Nashville, TN. As a Comfort Concierge, you'll provide top-notch service to our customers, ensuring a positive and memorable shopping experience.

Key Responsibilities:

  • Deliver exceptional customer service, consistently demonstrating Tommy John's customer-centric selling standards.
  • Proactively resolve customer concerns in a professional manner, prioritizing customer satisfaction.
  • Outfit customers with personalized recommendations, incorporating their individual style with popular bundles.
  • Promote brand awareness and growth by introducing customers to Tommy John's social media channels and hashtags.
  • Process transactions accurately and efficiently, adhering to cash control procedures and customer service guidelines.
  • Collaborate with fellow associates, providing ad-hoc support with tasks and customer interactions.
  • Restock return merchandise, properly label and place damaged and defective items in designated areas.
  • Maintain a neat and well-presented store environment, including fitting rooms and stockrooms.

Requirements:

  • A customer-focused mindset with a desire to please and provide exceptional service.
  • Relevant experience in a similar role within a fashion/retail environment.
  • Excellent verbal and written communication skills, specifically with customers and retail teams.
  • Strong organizational and merchandising skills, with the ability to drive business through creativity and extensive fashion knowledge.
  • Demonstrated collaborative skills and ability to multitask in a fast-paced environment.
  • Ability to stand and walk for extended periods, with short breaks.
  • Ability to work a flexible schedule, including evenings, weekends, and holidays.

What We Offer:

  • Competitive Pay
  • Holiday Bonus
  • Catered Lunch
  • Tons of Snacks
  • Tommy John Employee Discount
  • Flexibility
  • Culture Events
  • Great work environment

At Tommy John, we're committed to creating a positive and inclusive work environment. If you're passionate about delivering exceptional customer experiences and have a keen eye for fashion, we encourage you to apply for this exciting opportunity.


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