Guest Experience Lead

3 days ago


Hudson, Massachusetts, United States McDonald's Full time
Join Our Team as a Guest Experience Lead

We are seeking a highly motivated and customer-focused individual to join our team as a Guest Experience Lead. As a key member of our restaurant team, you will be responsible for delivering exceptional customer service and ensuring that every guest has a positive experience in our restaurant.

Key Responsibilities:

  • Manage in-restaurant service for our guests, including taking orders on the register and assisting guests with the kiosk.
  • Bring delicious food to guests' tables and ensure that every guest who enters our restaurants receives a friendly greeting and farewell.
  • Work collaboratively with our team to maintain a clean and welcoming environment.
  • Provide exceptional customer service and resolve any issues that may arise.

What We Offer:

  • A competitive hourly rate of $16-$18, depending on experience and availability.
  • Paid vacation time after one year of service.
  • Tuition assistance of up to $2,500 per year.
  • Flexible scheduling to accommodate your needs.
  • Performance reviews twice a year.
  • Discounted meals while working.
  • Health, dental, and vision insurance for full-time employees.

Requirements:

  • High school diploma or equivalent required.
  • Previous customer service experience preferred.
  • Ability to work in a fast-paced environment and multitask.
  • Excellent communication and interpersonal skills.

Why Work for McDonald's?

At McDonald's, we are committed to providing our employees with the skills and opportunities they need to succeed. We offer a supportive and inclusive work environment, as well as opportunities for career advancement and professional growth. If you are a motivated and customer-focused individual who is looking for a rewarding career, we encourage you to apply for this exciting opportunity.


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