Financial Service Representative
5 days ago
Citizens Bank & Trust is seeking a detail-oriented and customer-focused individual to join our team as a Financial Service Representative. As the face of our bank, you will be responsible for assisting customers with various financial transactions and delivering outstanding service.
Key Responsibilities:- Process deposits, withdrawals, loan payments, and transfers for retail and commercial accounts.
- Handle night deposits and daily Branch Capture operations.
- Maintain an accurate cash drawer and balance it daily according to bank procedures.
- Issue cashiers checks, money orders, and prepare Currency Transaction Reports (CTRs).
- Operate coin machines and replenish/balance the ATM.
- Detect and report counterfeit currency and suspicious activity.
- Adhere to compliance policies, including BSA, and complete annual training.
- Education: High school diploma or equivalent.
- Experience: At least 1 year of cash handling experience.
- Strong computer skills and the ability to quickly learn job-related software.
- A commitment to excellence in customer service and the ability to effectively respond to inquiries.
- Flexibility: Willingness to work at various branch locations as needed.
This is a full-time position with a competitive estimated salary of $45,000-$60,000 per year, depending on location and experience. You will enjoy a professional office setting with modern tools and technologies, as well as opportunities for growth and development within our organization.
Physical and Work Requirements:- Stand, walk, and occasionally lift up to 25 pounds.
- Flexibility to work at various branch locations as needed.
- Ability to speak clearly and hear and understand normal conversations in person and over the phone.
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