Financial Service Representative

5 days ago


Baton Rouge, Louisiana, United States Citizens Bank and Trust Full time

Citizens Bank & Trust is seeking a detail-oriented and customer-focused individual to join our team as a Financial Service Representative. As the face of our bank, you will be responsible for assisting customers with various financial transactions and delivering outstanding service.

Key Responsibilities:
  • Process deposits, withdrawals, loan payments, and transfers for retail and commercial accounts.
  • Handle night deposits and daily Branch Capture operations.
  • Maintain an accurate cash drawer and balance it daily according to bank procedures.
  • Issue cashiers checks, money orders, and prepare Currency Transaction Reports (CTRs).
  • Operate coin machines and replenish/balance the ATM.
  • Detect and report counterfeit currency and suspicious activity.
  • Adhere to compliance policies, including BSA, and complete annual training.
Requirements:
  • Education: High school diploma or equivalent.
  • Experience: At least 1 year of cash handling experience.
  • Strong computer skills and the ability to quickly learn job-related software.
  • A commitment to excellence in customer service and the ability to effectively respond to inquiries.
  • Flexibility: Willingness to work at various branch locations as needed.
About the Opportunity:

This is a full-time position with a competitive estimated salary of $45,000-$60,000 per year, depending on location and experience. You will enjoy a professional office setting with modern tools and technologies, as well as opportunities for growth and development within our organization.

Physical and Work Requirements:
  • Stand, walk, and occasionally lift up to 25 pounds.
  • Flexibility to work at various branch locations as needed.
  • Ability to speak clearly and hear and understand normal conversations in person and over the phone.


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