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Customer Service Representative

2 months ago

Houston, Texas, United States Joy Knox - State Farm Agent Full time
Position Overview

Are you a personable individual with a passion for assisting others? If you thrive in a customer-centric environment and enjoy engaging with the community, a role with a State Farm independent contractor agent could be an excellent fit for you. State Farm agents exclusively promote State Farm insurance and financial service offerings.

Key Responsibilities
  • Build and maintain customer relationships, ensuring follow-up as necessary.
  • Utilize a customer-oriented, needs-based assessment to inform clients about insurance alternatives.
  • Generate leads, arrange meetings, assess customer requirements, and promote suitable products and services.
What We Offer
  • 401K plan
  • Base salary plus commission and bonuses
  • Health insurance benefits
  • Paid time off, including vacation and personal/sick days
  • Flexible working hours
  • Valuable industry experience
  • Opportunities for professional growth and advancement within the agency
  • Potential hiring bonus of up to $1000
Qualifications
  • Genuine interest in marketing products and services tailored to customer needs
  • Strong communication skills, encompassing written, verbal, and listening abilities
  • Enthusiasm for the role that insurance and financial products play in helping individuals manage everyday risks, recover from unforeseen events, and achieve their aspirations
  • People-oriented with a focus on detail
  • Proactive approach to problem-solving
  • Commitment to exceptional customer service
  • Aptitude for learning computer systems
  • Ability to collaborate effectively within a team

If you possess the drive to excel and envision yourself in this role, we encourage you to complete our application process. We will provide updates regarding the next steps in the interview journey.

This position is associated with a State Farm independent contractor agent, rather than State Farm Insurance Companies. Employees of State Farm agents must successfully fulfill any relevant licensing requirements and training programs. State Farm agents operate as independent contractors who employ their own staff. Employees of State Farm agents are not considered employees of State Farm.