Route Optimization Specialist
4 days ago
Job Summary:
We are seeking a skilled Routing Specialist to join our team at Corky's Pest Control. As a key member of our operations team, you will be responsible for developing and optimizing pest control technician routes to ensure timely and cost-effective route optimization.
Key Responsibilities:
• Develop and implement efficient routing strategies to optimize technician schedules.
• Analyze delivery routes and make adjustments to maximize efficiency and reduce costs.
• Coordinate with drivers and transportation partners to ensure timely services.
• Collect and analyze data on route performance and route efficiency.
• Prepare and present reports on key performance indicators (KPIs) such as schedule times, costs, and route optimization.
• Utilize routing software and tools to enhance decision-making processes.
• Address and resolve any issues or delays in the process.
• Maintain open communication with customers regarding schedules and any potential changes.
• Address customer inquiries and concerns.
• Ensure a high level of customer satisfaction through efficient and reliable service.
• Ensure all routing plans comply with service requirements.
Requirements:
• Excellent verbal and written communication skills, including ability to effectively communicate with internal and external customers.
• High School diploma or GED required.
• Proven experience in route planning, logistics coordination, or a similar role.
• Strong analytical skills and proficiency in routing software and tools.
• Excellent organizational and time management skills.
• Strong communication and interpersonal skills.
• Ability to work independently and as part of a team in a fast-paced environment.
• Proficiency in Microsoft Office Suite, especially Excel.
Preferred Qualifications:
• Experience with Customer Relationship Management (CRM) and GPS tracking tools.
Working Conditions:
• Standard office environment.
• May require extended hours during peak delivery periods.
Physical Requirements:
• Must be able to lift to 50 pounds.
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