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Administrative Assistant
2 months ago
We are seeking a highly skilled and compassionate Customer Service Representative to join our team at Touchstone Communities. As a key member of our front-line staff, you will be responsible for providing exceptional customer service to our patients, residents, and veterans.
Key Responsibilities- Provide timely and effective communication to patients, families, and healthcare professionals
- Manage and resolve customer complaints in a professional and courteous manner
- Process and maintain accurate records of customer interactions and transactions
- Collaborate with healthcare teams to ensure seamless delivery of care and services
- Participate in quality improvement initiatives to enhance customer satisfaction and experience
- Competitive compensation and benefits package
- Tuition reimbursement and professional development opportunities
- 401(k) matching and paid time off
- Opportunities for career growth and advancement
Touchstone Communities is a leading provider of post-acute healthcare services. We are committed to delivering a best-in-class experience to our patients, residents, and veterans. Our team is dedicated to making a positive impact in the lives of those we serve.
