F-35 Help Desk Specialist
16 hours ago
Transform technology into opportunity as a Help Desk Specialist with GDIT. A career in enterprise IT means connecting and enhancing the systems that matter most. At GDIT, people are our differentiator. As a Help Desk Specialist, you will help ensure today is safe and tomorrow is smarter. Our work depends on a Help Desk Specialist joining our Joint Strike Fighter (JSF) F-35 IT program at Edwards AFB, CA.
The Joint Strike Fighter (JSF) F-35 IT program support contract provides knowledge-based, information assurance and cybersecurity IT services to the F-35 Lightning II Joint Program Office (JPO). Our services include program management, enterprise performance management, enterprise architecture, implementation of emerging capabilities and requirements, life cycle management, operations & maintenance, enterprise data management, service desk support and IT training.
Key Responsibilities:- Provides first-tier software, hardware, and printing technical assistance to computer users.
- Answers questions or resolve computer problems for clients in person, email, via telephone, or electronically.
- May provide assistance concerning the use of computer hardware, software, and printing.
- Responds to and diagnoses problems through discussions with users.
- Provides timely support to end users on a variety of issues, to include identifying, researching, resolving, and following up on technical problems.
- Serves as focal point for customer concerns.
- Documents, tracks, and monitors the technical problems to ensure a timely resolution.
- Interact with multiple teams to include system administrators, network technicians, infrastructure technicians, and application engineers to restore service and/or identify and correct core problem.
- Simulates or recreates user problems to resolve operating difficulties.
- Recommends systems modifications to reduce user problems.
- Active Secret clearance
- 3 years of directly related experience supporting help desk Tier 1, Tier 2 and/or Tier 3 operations, preferably supporting a large-scale government customer.
- Experience providing technical support for microcomputer hardware, networks, account administration, and office automation software via telephone, as appropriate.
- Experience with Remedy/Help Desk Management Systems.
- Progressive experience in the management of a technical support team.
- Experience developing and providing Service Level Agreements and Help Desk deliverables.
- Security Clearance Level: Active Secret clearance
- Experience: 3 years of directly related experience supporting help desk Tier 1, Tier 2 and/or Tier 3 operations, preferably supporting a large-scale government customer.
- Certifications: Security+ CE and Industry certification: AZ-900 - Microsoft Azure Fundamentals.
- Education: BS/BA or AS/AA degree in Computer Science, Information Sciences, or related IT discipline.
At GDIT, people are our differentiator. We create opportunities for our people to lead and learn simultaneously. From securing our nation's most sensitive systems, to enabling digital transformation and cloud adoption, our people are the ones who make change real.
-
F-35 Help Desk Specialist
2 weeks ago
Edwards, United States General Dynamics Full timeF-35 Help Desk Specialist Job DescriptionTransform technology into opportunity as a Help Desk Specialist with General Dynamics Information Technology (GDIT). As a Help Desk Specialist, you will play a critical role in ensuring the smooth operation of the F-35 Lightning II Joint Program Office (JPO) IT systems.Key Responsibilities:Provide first-tier technical...
-
F-35 Help Desk Specialist
3 weeks ago
Edwards, United States General Dynamics Full timeF-35 Help Desk Specialist Job DescriptionWe are seeking a highly skilled F-35 Help Desk Specialist to join our team at General Dynamics Information Technology (GDIT). As a Help Desk Specialist, you will play a critical role in providing technical support to our clients and ensuring the smooth operation of our F-35 IT program.Key Responsibilities:Provide...
-
F-35 Help Desk Specialist
2 weeks ago
Edwards, California, United States General Dynamics Full timeJob Title: F-35 Help Desk SpecialistJoin General Dynamics Information Technology (GDIT) as a Help Desk Specialist for the F-35 Lightning II Joint Program Office (JPO) at Edwards AFB, CA. As a key member of our team, you will provide technical support for the F-35 program, ensuring the smooth operation of our IT systems and services.Responsibilities:Provide...
-
F-35 Help Desk Specialist
3 weeks ago
Edwards, California, United States General Dynamics Information Technology Full timeJob Title: F-35 Help Desk SpecialistTransform technology into opportunity as a Help Desk Specialist with General Dynamics Information Technology (GDIT). A career in enterprise IT means connecting and enhancing the systems that matter most. At GDIT, you'll be at the forefront of innovation and play a meaningful part in improving how agencies operate.Job...
-
F-35 Help Desk Specialist
1 month ago
Edwards, California, United States General Dynamics Information Technology Full timeAbout the Role:We are seeking a highly skilled F-35 Help Desk Specialist to join our team at General Dynamics Information Technology (GDIT). As a Help Desk Specialist, you will play a critical role in providing technical support to our clients and ensuring the smooth operation of our IT systems.Key Responsibilities:Provide first-tier technical support to...
-
F-35 Help Desk Specialist
3 weeks ago
Edwards, United States Rollout Systems Full timeAbout UsRollout Systems is a dynamic organization that fosters a culture of creativity, progress, and achievement. We believe in empowering our employees to succeed and providing them with the tools they need to deliver exceptional results for our customers.Job DescriptionWe are seeking a highly motivated and driven Help Desk Specialist to join our team. As...
-
F-35 Help Desk Specialist | Secret clearance
2 months ago
Edwards Air Force Base, United States GENERAL DYNAMICS INFORMATION TECHNOLOGY Full timeType of Requisition:RegularClearance Level Must Currently Possess:Interim SecretClearance Level Must Be Able to Obtain:SecretSuitability:Public Trust/Other Required:NoneJob Family:Help DeskJob Qualifications:Skills:BMC Remedy Ticketing System, Help Desk Support, IT Help DeskCertifications:Security+, CE - CompTIA-Security+ CEExperience:3 + years of related...
-
F-35 Help Desk Specialist | Secret clearance
1 month ago
USA CA Edwards AFB, United States General Dynamics Information Technology Full timeType of Requisition:RegularClearance Level Must Currently Possess:Interim SecretClearance Level Must Be Able to Obtain:SecretSuitability:Public Trust/Other Required:NoneJob Family:Help DeskJob Qualifications:Skills:BMC Remedy Ticketing System, Help Desk Support, IT Help DeskCertifications:Security+, CE - CompTIA-Security+ CEExperience:3 + years of related...
-
F-35 Help Desk Specialist | Secret clearance
2 months ago
Edwards Air Force Base, United States General Dynamics Information Technology Full timeType of Requisition:RegularClearance Level Must Currently Possess:Interim SecretClearance Level Must Be Able to Obtain:SecretSuitability:Public Trust/Other Required:NoneJob Family:Help DeskJob Qualifications:Skills:BMC Remedy Ticketing System, Help Desk Support, IT Help DeskCertifications:Security+, CE - CompTIA-Security+ CEExperience:3 + years of related...
-
F-35 ACAS Systems Specialist
3 weeks ago
Edwards, California, United States General Dynamics Information Technology Full timeJob Title: F-35 ACAS TechnicianTransform technology into opportunity as a F-35 ACAS Technician with General Dynamics Information Technology (GDIT). A career in enterprise IT means connecting and enhancing the systems that matter most. At GDIT, you'll be at the forefront of innovation and play a meaningful part in improving how agencies operate.Job Summary:We...
-
F-35 ACAS Systems Specialist
1 week ago
Edwards, California, United States General Dynamics Information Technology Full timeJob Title: F-35 ACAS TechnicianTransform technology into opportunity as a F-35 ACAS Technician with General Dynamics Information Technology (GDIT). Our team is seeking a skilled professional to join our Joint Strike Fighter (JSF) F-35 IT program in Arlington, VA.Job Summary:We are looking for a highly motivated and experienced F-35 ACAS Technician to provide...
-
F-35 ACAS Systems Specialist
1 month ago
Edwards, California, United States General Dynamics Information Technology Full timeTransform Technology into OpportunityAs a ACAS Technician with General Dynamics Information Technology (GDIT), you will play a critical role in ensuring the safety and security of the F-35 Lightning II Joint Program Office (JPO). Our team provides knowledge-based, information assurance and cybersecurity IT services to support the F-35 IT program.Key...
-
F-35 Cybersecurity Specialist
2 weeks ago
Edwards Air Force Base, California, United States Lockheed Martin Full timeF-35 Information System Security Officer Job DescriptionLockheed Martin is a leader in cybersecurity, and we're seeking a highly skilled Information System Security Officer (ISSO) to join our team. As an ISSO, you will play a critical role in ensuring the cybersecurity of our F-35 systems at Edwards AFB, CA.Key Responsibilities:Develop, maintain, and oversee...
-
F-35 ACAS Technician | Secret clearance
1 week ago
Edwards Air Force Base, United States General Dynamics Information Technology Full timeType of Requisition:RegularClearance Level Must Currently Possess:SecretClearance Level Must Be Able to Obtain:SecretSuitability:Public Trust/Other Required:NoneJob Family:Information SecurityJob Qualifications:Skills:ACAS, DISA STIG, Information Assurance, Security PatchCertifications:Security+CE - CompTIAExperience:3 + years of related experienceUS...
-
Aeronautics Test and Evaluation Engineer
4 weeks ago
Edwards, United States Lockheed Martin Corporation Full timeAbout the RoleWe are seeking a highly skilled and experienced engineer to join our team at Lockheed Martin Corporation as a Special Projects and Integration Lead. This is a unique opportunity to work on cutting-edge projects and contribute to the success of our organization.Key ResponsibilitiesLead the development and execution of flight test and...
-
Field and Service Mechanic
2 months ago
Edwards AFB, United States Lockheed Martin Full timeDescription:The F-35 is the first tactical aircraft system to have sustainment tools designed in concert with the air vehicle to optimize operations. This focus on sustainment, together with economies of scale realized from a global supply chain for more than 3,000 aircraft, will help control the costs associated with maintaining a fleet of 5th Generation...
-
SQL Database Administrator
2 weeks ago
Edwards, United States TEKsystems Full timeDescription: The customer is seeking a couple of SQL Administrator to provide AFRL Rocket Lab with qualified support staff to execute day-to-day operations and maintenance within the NOC. This effort provides support to the network/server infrastructure and equipment within the AFRL Rocket Lab. Skills: Support, Technical support, Help desk support,...
-
Hearing Aid Specialist
4 weeks ago
Edwards, United States Stellar Ventures Full timeUnlock Your Potential as a Hearing Aid AcousticianAt Stellar Ventures, we're committed to empowering individuals to live life to the fullest. As a Hearing Aid Acoustician, you'll play a vital role in shaping the future of our company and making a meaningful impact on people's lives.Key ResponsibilitiesEmbark on a journey to become the first ambassador for...
-
Diagnostic Imaging Specialist
3 weeks ago
Edwards, Colorado, United States OneStaff Medical Full timeThe Role:X-ray Technicians play a vital part in the healthcare team, using cutting-edge imaging methods to visualize the inside of the human body. Their expertise helps physicians diagnose and treat illnesses or injuries with great accuracy.What You'll Do:* Use advanced imaging techniques to capture high-quality images of the body* Collaborate with...
-
F-22 Mechanic
3 weeks ago
Edwards AFB, United States Lockheed Martin Full timeDescription:Operating in an F-22 Flight Test flight line and modificationenvironment:-Perform final preparation of aircraft, and the diagnosis, repair andrework of operational malfunctions or failures disclosed duringpreflight preparation, preflight, postflight, and/or actual flight and flight test operations for F-22 FlightTest at Edwards AFB, California....