Audiovisual Field Engineer III

3 days ago

Fremont, California, United States Avidex Full time
About Avidex

Avidex is a leading provider of innovative audiovisual and IT integration solutions. Our commitment to excellence, technical expertise, and innovative spirit drives us to deliver exceptional results for our diverse clientele.

Job Overview

The Audiovisual Field Engineer III plays a crucial role in supporting our operations in the vibrant Fremont, California region. This position demands advanced technical knowledge of audiovisual systems, including networking, audio and video equipment, and associated software.

Responsibilities
  • Provide field engineering support and expertise to project teams, including engineering, equipment configuration, programming, troubleshooting, and documentation.
  • Collaborate with project teams to prepare control system submittals.
  • Load and test control code and graphical user interface files with remote assistance.
  • Conduct systems testing, commissioning, and punch list preparation.
  • Assist with tasks required for job completion during the commissioning phase, ensuring system quality and performance meet job requirements for Final Acceptance approval.
  • Ensure each system is physically complete per contract documents.
  • Identify and report change order opportunities to Project Leads.
  • Accurately mark up field documentation and maintain and archive all job-related configuration files, code, graphic touch panel layouts, and programs promptly.
  • Provide system training to owners or clients as needed.
  • Offer technical guidance to other AV Field Engineers and assist with skill development.
  • Contribute to performance reviews, interview processes, and developmental and training plans.
  • Act as a primary trainer and mentor for new AV Field Engineer hires and trainees as assigned by management.
Requirements
  • High School Diploma or GED; Associate degree or equivalent experience preferred.
  • AVIXA CTS certification required.
  • CompTIA Network certification must be attained within two years of starting this position.
  • 6 years of experience in technical AV/IT or field engineering support.
  • Proficiency with both Windows and Apple software.
  • Ability to set up and color balance video displays.
  • Advanced proficiency in loading, testing, and editing control code and graphical user interface files from manufacturers like AMX, Crestron, Extron, QSC, and others.
  • Expertise in troubleshooting control systems and digital communication protocols (IP, RS232, RS485, USB).
  • Advanced skills in setting up and adjusting audio and video equipment, including conferencing systems.
  • Proficiency with software, hand tools, and test equipment related to the audiovisual and IT trades.
  • Experience with digital signal processors such as Biamp, BSS, Crestron, Extron, and QSC.
  • Advanced proficiency in configuring wired and wireless TCP/IP networks.

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