Casual Bartender Position

1 week ago


Chicago, Illinois, United States Saddle & Cycle Club Full time
Job Overview

Position Title: Bartender
Reports To: Food & Beverage Manager
Direct Reports: None
FLSA Status: Hourly, Non-Exempt

General Summary: The Bartender is tasked with the preparation, garnishing, and serving of both alcoholic and non-alcoholic beverages in accordance with the standards set by Saddle & Cycle Club for its Members and Guests. This role encompasses bar and table service, which includes taking orders for food and drinks, delivering them to tables, and ensuring an enjoyable dining experience.

Key Responsibilities:
● Welcome each guest promptly and warmly, maintaining eye contact and a friendly demeanor.
● Provide food and beverage menus and respond to inquiries.
● Serve iced water and recommend menu items.
● Communicate orders to the kitchen, including any special requests.
● Deliver food and drinks efficiently while offering suggestions on daily specials and wine pairings.
● Ensure food is served correctly and to the satisfaction of guests; return any incorrect orders to the kitchen.
● Clear tables after each course and reset them with the appropriate utensils.
● Mix and serve drinks according to established specifications, ensuring courteous and efficient service.
● Maintain high standards of service, ensuring every guest receives exceptional attention.
● Process payments and checks from members and guests for food and beverage services.
● Respond promptly to requests from guests and management in a friendly and efficient manner.
● Restock and maintain cleanliness of the bar while providing attentive service.
● Report any complaints to management as they arise.
● Keep accurate records of liquor, beer, and wine inventory to ensure availability.
● Follow company policies and procedures regarding the service of alcoholic beverages.

Required Skills:
● Strong customer service skills with a welcoming approach.
● Professional demeanor and high standards of appearance.
● Excellent communication abilities and attention to detail, with the capacity to multitask.
● Proficiency in operating point-of-sale systems, including processing and closing checks.
● Basic math skills for counting and calculations.
● Knowledge of mixology, including food and wine pairings and service.
● Ability to perform required duties during emergency situations.

Qualifications:
● Must be at least 21 years of age.
● High school diploma or equivalent preferred.
● 1-2 years of bartending or relevant food and beverage service experience.

Work Environment: This position operates in a fast-paced indoor setting. The environment may be hot, humid, and occasionally noisy.

Physical Requirements: The employee is frequently required to stand and walk for extended periods, reach with hands and arms, and perform tasks that involve bending or kneeling. The role requires the ability to push, pull, lift, balance, and carry trays of food weighing up to 50 pounds. The incumbent must be capable of fulfilling the essential functions of the position with or without reasonable accommodations.

Communication Skills: The ability to hear, understand, and distinguish speech and other sounds is essential. Effective verbal communication is necessary to convey information accurately and efficiently.

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