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Customer Support Representative

3 months ago

Gettysburg, Pennsylvania, United States Halvik Full time
Job Overview

Halvik is a prominent organization that prioritizes its employees, and we are in search of a dedicated individual. Our mission is to provide innovative IT solutions that empower our clients to thrive. Become a vital part of our dynamic environment.

Are you seeking a role where teamwork is essential and your contributions truly matter? We are looking for individuals who enjoy engaging with customers over the phone and excel at problem-solving.

The Customer Support Representative will play a crucial role in interacting with our customers by handling incoming calls and addressing online inquiries.

Applicants should be prepared to work part-time in the afternoons, Monday through Friday, based on the hotline's requirements.


Essential Qualifications:
  • High School Diploma
  • Must be a US Citizen or Green Card Holder
  • Must be able to obtain a Public Trust Clearance
  • Strong customer service skills
  • Reliable attendance with the ability to adapt
  • Capability to understand and apply relevant rules, policies, and procedures
  • Proficient in drafting written communications with correct grammar and spelling
  • Familiarity with personal computers and Microsoft Office applications

Preferred Qualifications:
  • Experience in a call center or customer service environment
Halvik Corp is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status.