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Communication Control Officer

2 months ago


Providence, Rhode Island, United States InsideHigherEd Full time
Job Summary

We are seeking a highly skilled and detail-oriented Communication Control Officer to join our team at Brown University. As a key member of our Public Safety Office, you will be responsible for receiving, routing, and dispatching requests for services, maintaining accurate records, and monitoring various radio frequencies.

Key Responsibilities
  • Operate the base station radio system in accordance with proper radio procedure and FCC regulations.
  • Initiate CAD system input to handle all information coming into the Communication Center.
  • Maintain a complete and accurate Radio Log for the tour of duty.
  • Monitor and receive by radio, telephone, security, and fire alarms, etc.
  • Determine the significance of the communication and initiate action accordingly.
  • Prepare and maintain all logs and files as indicated.
  • Control keys of various organizations per written procedures.
  • Monitor Providence Police and Fire Department radio frequencies and rebroadcast relevant information to patrol officers.
Requirements
  • Must have a voice compatible in tone and diction with the radio and telephone systems.
  • Must be capable of prioritizing tasks and handling a multiphasic position.
  • Must have strong verbal communications skills and be able to effectively communicate with people.
  • Must have strong typing/computer skills.
  • Must be at least 18 years of age and have a high school diploma/GED.
  • Must pass a physical examination administered by the University.
  • Must not have any felony or serious misdemeanor convictions.
  • Must pass a criminal background investigation.
  • Must successfully pass the Department's Communication Control Officer training program.
  • Must successfully complete a 12-month probationary period.
Benefits

Brown University offers a comprehensive benefits package, including health, dental, and vision insurance, as well as a 403(b) retirement plan.

As an EEO/AA employer, Brown University provides equal opportunity and prohibits discrimination, harassment, and retaliation based on a person's race, color, religion, sex, age, national or ethnic origin, disability, veteran status, sexual orientation, gender identity, gender expression, or any other characteristic protected under applicable law.