Retail Customer Experience Coordinator

2 weeks ago

Bolivar, Missouri, United States Sierra Full time
Job Summary

We are seeking a highly motivated and customer-focused Retail Customer Experience Coordinator to join our team at Sierra Trading Post. As a key member of our frontline team, you will be responsible for promoting a highly satisfied customer experience, driving customer loyalty, and leading high-performing teams to achieve exceptional results.

Key Responsibilities
  • Promote a highly satisfied customer experience through exceptional service and support
  • Drive customer loyalty through programs and initiatives that foster long-term relationships
  • Address customer concerns and issues promptly and professionally
  • Train and mentor frontline team members on policies and procedures, ensuring seamless execution of register transactions
  • Provide recognition and constructive feedback to team members to drive performance and growth
  • Maintain and monitor cash controls, including change funds, to ensure accuracy and compliance
  • Adhere to all labor laws and meal and break period policies to ensure a safe and healthy work environment
  • Assign registers and coordinate breaks to ensure optimal coverage and efficiency
  • Audit and approve paperwork to ensure accuracy and compliance
  • Maintain a clean, organized, and safe work environment, including the frontline and sales floor
  • Monitor and maintain frontline equipment, reporting any issues to management
  • Execute and adhere to company directives and policies, including operational, merchandise, and loss prevention procedures
  • Ensure proper and timely handling of damages and mark-outs of stock
  • Promote a safe environment, reporting any safety hazards to management
Requirements
  • High school graduate or equivalent degree preferred
  • Available to work flexible schedule, including evenings and weekends
  • Able to work as a team member, with excellent interpersonal and communication skills
  • Exceptional customer service skills, with a strong desire to achieve team and individual results
  • Able to lift heavy merchandise, with or without reasonable accommodations
  • Able to train and provide direction to others, with a strong ability to run a register and handle money
  • Must be able to handle confidential information with discretion
  • Experience as a coordinator or previous retail/supervisory experience preferred
Benefits

As a member of our team, you will enjoy a range of benefits, including:

  • Associate discount
  • EAP
  • Smoking cessation
  • Bereavement
  • 401(k) Associate contributions
  • Child care & cell phone discounts
  • Pet & legal insurance
  • Credit union
  • Referral bonuses

Those who meet service or hours requirements are also eligible for:

  • 401(k) match
  • Medical/dental/vision
  • HSA
  • Health care FSA
  • Life insurance
  • Short/long term disability
  • Paid parental leave
  • Paid holidays/vacation/sick
  • Auto/home insurance discounts
  • Scholarship program
  • Adoption assistance

All benefits are provided in accordance with and subject to the terms of the applicable plan or program and may change from time to time. Contact your TJX representative for more information.

Applicants with arrest or conviction records will be considered for employment.

At Sierra, we embrace the unknown and support each other on the journey. Every day is a chance to reinvent what's possible within our stores. We're not afraid to scale mountains to Discover Different. That kind of fearless attitude extends throughout the entire TJX family, which includes TJ Maxx, Marshalls, HomeGoods, and Homesense.

Discover Different also means that we embrace each other's differences and unique perspectives. We consider all applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, marital or military status. We also provide reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law.

  • Retail Customer Experience Coordinator

    4 weeks ago

    Bolivar, Missouri, United States Sierra Full time

    Job SummaryWe are seeking a highly motivated and customer-focused Retail Customer Experience Coordinator to join our team at Sierra Trading Post. As a key member of our frontline team, you will be responsible for promoting a highly satisfied customer experience, driving customer loyalty, and leading high-performing teams.Key ResponsibilitiesPromote a highly...

  • Retail Customer Experience Coordinator

    2 weeks ago

    Bolivar, Missouri, United States Sierra Full time

    Job SummaryWe are seeking a highly motivated and customer-focused Retail Customer Experience Coordinator to join our team at Sierra Trading Post. As a key member of our frontline team, you will be responsible for promoting a highly satisfied customer experience, driving customer loyalty, and leading high-performing teams.Key ResponsibilitiesPromote a highly...

  • Retail Customer Experience Supervisor

    3 weeks ago

    Bolivar, Missouri, United States Marshalls Full time

    Job Title: Retail Customer Experience SupervisorAt Marshalls, we're all about creating an exceptional customer experience. As a Retail Customer Experience Supervisor, you'll play a key role in ensuring our customers receive the best possible service. You'll lead a team of Associates at the front of store, promoting a culture of excellence and driving sales...

  • Retail Customer Experience Supervisor

    4 days ago

    Bolivar, Missouri, United States Marshalls Full time

    Job Summary: We are seeking a highly motivated and customer-focused Retail Customer Experience Supervisor to join our team at Marshalls. As a key member of our store leadership team, you will be responsible for promoting an excellent customer experience and overseeing a team of Associates at the front of store.Key Responsibilities:Create a positive internal...

  • Retail Customer Experience Manager

    2 weeks ago

    Bolivar, Missouri, United States Marshalls Full time

    Job SummaryWe are seeking a highly motivated and customer-focused Retail Customer Experience Supervisor to join our team at Marshalls. As a key member of our store team, you will be responsible for promoting an exceptional customer experience, leading a team of Associates, and maintaining a clean and organized store environment.Key ResponsibilitiesLead by...

  • Retail Customer Experience Supervisor

    1 month ago

    Bolivar, Missouri, United States Marshalls Full time

    Job SummaryWe are seeking a highly skilled and motivated Retail Customer Experience Supervisor to join our team at Marshalls. As a key member of our store leadership team, you will be responsible for promoting an exceptional customer experience, leading a team of Associates, and driving sales growth.Key ResponsibilitiesLead by example, demonstrating...

  • Retail Department Coordinator

    3 weeks ago

    Bolivar, Missouri, United States HomeGoods Full time

    Job Title: Retail Department CoordinatorAt HomeGoods, we're always looking for talented individuals to join our team as Retail Department Coordinators. As a key member of our store team, you'll play a vital role in ensuring our customers have an exceptional shopping experience.Key Responsibilities:Customer Experience: Lead the frontline to promote a...

  • Retail Department Coordinator

    1 week ago

    Bolivar, Missouri, United States HomeGoods Full time

    Job SummaryWe are seeking a highly motivated and organized Department Coordinator to join our Retail team at HomeGoods. As a key member of our store operations, you will be responsible for promoting a Highly Satisfied customer experience, driving customer loyalty, and leading a high-performing team.Key ResponsibilitiesPromote a Highly Satisfied customer...

  • Retail Customer Service Representative

    3 weeks ago

    Bolivar, Missouri, United States Sherwin-Williams Full time

    Job SummaryThe Retail Customer Service Specialist will work closely with wholesale and retail customers to determine their needs, answer their questions about products, and recommend suitable solutions. This role involves promptly resolving customer concerns, ensuring maximum client satisfaction, staying up-to-date with product features, maintaining high...

  • Retail Operations Supervisor

    1 month ago

    Bolivar, Missouri, United States Marshalls Full time

    Job SummaryWe are seeking a highly skilled and motivated Retail Backroom Supervisor to join our team at Marshalls Store 0220. As a key member of our store operations team, you will be responsible for ensuring the efficient processing of merchandise, maintaining a clean and organized store, and providing exceptional customer service.Key...

  • Seasonal Sales Associate

    2 weeks ago

    Bolivar, Missouri, United States Sierra Full time

    Job SummarySierra is seeking a highly motivated and customer-focused Seasonal Sales Associate to join our team. As a key member of our sales floor team, you will be responsible for delivering a world-class customer experience, embodying our customer experience principles, and maintaining a clean and organized store environment.Key ResponsibilitiesRole model...

  • Retail Operations Manager

    2 weeks ago

    Bolivar, Missouri, United States Marshalls Full time

    Job SummaryWe are seeking a highly skilled and organized Retail Backroom Supervisor to join our team at Marshalls. As a key member of our store operations team, you will be responsible for ensuring the efficient processing of merchandise, maintaining a clean and organized store, and providing exceptional customer service.Key ResponsibilitiesExecute receiving...

  • Retail Sales Associate

    4 weeks ago

    Bolivar, Missouri, United States Sherwin-Williams Full time

    The Retail Customer Service Specialist will play a vital role in delivering exceptional customer experiences at Sherwin-Williams. This individual will work closely with wholesale and retail customers to understand their needs, provide expert advice on products, and ensure timely resolution of customer concerns. The ideal candidate will possess excellent...

  • Retail Store Manager

    4 weeks ago

    Bolivar, Missouri, United States Spectrum Full time

    About the RoleWe are seeking a highly motivated and experienced Retail Store Manager to join our team at Spectrum. As a Retail Store Manager, you will be responsible for leading a team of sales and customer service professionals to deliver exceptional customer experiences and drive sales growth.Key ResponsibilitiesLead and manage a team of sales and customer...

  • Retail Sales Professional

    2 weeks ago

    Bolivar, Missouri, United States Spectrum Full time

    About the RoleWe are seeking a highly motivated and results-driven Retail Sales Specialist to join our team at Spectrum. As a key member of our sales team, you will be responsible for providing exceptional customer service and sales support to our customers.Key ResponsibilitiesMeet or exceed monthly sales goals, including wireless salesEnsure a great...

  • Retail Merchandise Supervisor

    3 weeks ago

    Bolivar, Missouri, United States Marshalls Full time

    Job SummaryWe are seeking a highly skilled and motivated Retail Merchandise Supervisor to join our team at Marshalls. As a key member of our store operations team, you will be responsible for executing receiving and merchandising standards, ensuring Associates are processing efficiently and effectively, and working as a team to deliver an exceptional...

  • Retail Sales Representative

    1 month ago

    Bolivar, Missouri, United States Spectrum Full time

    About the RoleWe are seeking a highly motivated and results-driven Retail Sales Representative to join our team at Spectrum. As a Retail Sales Representative, you will be responsible for providing exceptional customer service and sales support to our customers, promoting our products and services, and meeting or exceeding sales goals.Key ResponsibilitiesMeet...

  • Retail Store Manager

    4 weeks ago

    Bolivar, Missouri, United States Spectrum Full time

    Empower Your Team to ExcelAs a Retail Store Manager at Spectrum, you will have the opportunity to inspire and develop a high-performing team, sharing your expertise and cultivating creativity in a dynamic and incentive-based work environment. Your efforts will positively impact your community by expanding customer access to Spectrum's leading services.Key...

  • Retail Sales Associate

    2 weeks ago

    Bolivar, Missouri, United States Tires Plus Full time

    Tires Plus Job OpportunityWe are seeking a skilled Retail Salesperson to join our team at Tires Plus. As a key member of our sales team, you will be responsible for building customer satisfaction and loyalty through exceptional service and product knowledge.Key Responsibilities:Merchandise and promote products and services to meet sales goalsRespond to...

  • Retail Operations Supervisor

    2 months ago

    Bolivar, Missouri, United States Marshalls Full time

    Job SummaryWe are seeking a highly skilled and motivated Retail Operations Supervisor to join our team at Marshalls. As a key member of our store operations team, you will be responsible for ensuring the efficient processing of merchandise, maintaining a clean and organized store environment, and providing exceptional customer service.Key...