Customer Service Liaison
3 weeks ago
About the Role
We are seeking a highly motivated and detail-oriented Account Manager/Customer Service Representative to join our team at AtWork Group. This individual will play a vital role in managing assigned customer accounts and providing exceptional service to our valued customers.
Key Responsibilities
- Respond promptly to customer inquiries via phone, email, and live chat
- Identify and assess customers' needs to achieve satisfaction
- Build sustainable relationships and trust with customer accounts through open and interactive communication
- Oversee the order confirmation process, providing promise dates and tracking open orders for each customer
What We Offer
A competitive estimated salary of $22 per hour, making this an attractive opportunity for individuals looking to grow their career in customer service.
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