IT Systems Analyst
3 weeks ago
As an IT Systems Analyst at CommonSpirit Health, you will play a critical role in ensuring the smooth operation of our voice technology platform. This includes performing station/jack surveys, building and staging phones for deployment, and troubleshooting issues to ensure seamless activation. You will work closely with project managers and engineers to migrate legacy voice platforms to a new voice technology solution. Additionally, you will be responsible for inventory management, documentation, and standardization of processes. If you have a strong analytical mindset, excellent problem-solving skills, and the ability to work in a matrix-oriented team environment, this could be the perfect opportunity for you.
Responsibilities:
- Perform station/jack surveys to gather information about current phone placement and configuration
- Build and stage phones for deployment
- Troubleshoot and resolve issues preventing phones and headsets from working properly
- Work with project managers and engineers to migrate legacy voice platforms to a new voice technology solution
- Perform inventory management and documentation
- Standardize processes and ensure quality deliverables
Requirements:
- Bachelor's degree in Computer Science, Technology, Medical, or Business discipline
- 1+ years of technical experience
- Strong analytical and problem-solving skills
- Ability to work in a matrix-oriented team environment
- Basic understanding of technology projects and concepts as they relate to high-level business objectives
What We Offer:
- Opportunity to work with a leading healthcare organization
- Collaborative and dynamic work environment
- Professional development and growth opportunities
- Competitive compensation and benefits package
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