Customer Service Associate

3 days ago


Clarksville, Tennessee, United States Waste Pro Full time

Job Overview

We are seeking a highly skilled Customer Service Representative to join our team at Waste Pro. As a Customer Service Representative, you will be responsible for handling incoming calls and resolving customer issues in a timely and professional manner.

Key Responsibilities:

  • Answering incoming calls and responding to customer inquiries
  • Assisting existing commercial and residential customers in resolving issues
  • Providing service quotes for new customers
  • Establishing customer accounts by negotiating and documenting service type, pricing, billing, and other required information
  • Providing customer retention by offering alternatives to cancellation requests

Requirements:

  • Excellent communication and problem-solving skills
  • Ability to work in a fast-paced environment
  • Basic computer skills and knowledge of CRM software

Benefits:

  • Average annual salary: $45,000 - $60,000 based on experience and qualifications
  • Ongoing training and development opportunities
  • A dynamic and supportive work environment

About Us

At Waste Pro, we are committed to providing exceptional customer service and building long-term relationships with our clients. We offer a competitive salary and benefits package, as well as opportunities for career advancement.



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