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Leasing Coordinator

2 months ago

Oceanside California, United States Liberty Military Housing Full time

About Liberty Military Housing

Liberty Military Housing is a leading provider of military housing solutions, dedicated to serving those who serve our country. Our team of professionals takes pride in providing comfortable, well-maintained homes in inviting communities across the United States.

Our Culture

We value camaraderie and collaboration, putting people first and honoring one another's diverse experiences, ideas, and contributions to our shared success. We strive to bring out the best in each other, enabling us to do outstanding work and positively impact the lives of military families.

Job Summary

We are seeking a highly motivated and detail-oriented Leasing Coordinator to join our team. As a Leasing Coordinator, you will play a critical role in assisting with sales goals, consistently following up with prospective residents, and providing exceptional customer service.

Responsibilities

  • Assist prospective residents with information regarding the housing process
  • Answer telephone calls, return missed calls, check voicemail, and prospect follow-up
  • Ensure all lease paperwork is completed and entered into Yardi, audit leases
  • Respond to and manage resident complaints and/or service issues, coordinating with appropriate staff to address and resolve resident concerns
  • Compile multiple daily/weekly/monthly reports
  • Provide written and verbal communication to team, prospects, and residents
  • Manage the lifecycle of residents and run reports to audit program within LeaseHawk
  • Contact all new applicants
  • Create marketing flyers through LeaseLabs program
  • Update our website regarding pricing and specials, working with site on changes that need to be made
  • Post marketing ads and respond/follow up with leads

Requirements

  • Excellent verbal and written communication skills, including the ability to communicate effectively with internal and external customers
  • Computer proficiency (MS Office – Word, Excel)
  • High school diploma or GED required
  • Ability to work under pressure and meet deadlines, while maintaining a positive attitude and providing exemplary customer service
  • Ability to work independently and in a team environment
  • Excellent time management and follow-up skills
  • Must be detail-oriented
  • Must be able to talk, listen, and speak clearly on the telephone

What We Offer

  • Medical/Dental/Vision Insurance
  • Life and AD&D Insurance
  • 401k Retirement Plan with company match
  • Employee Stock Ownership plan
  • Incentive Bonus Program
  • 10 Paid Holidays per year
  • 40 hours Paid Sick Leave per year
  • 80 hours Paid Vacation per year