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Leasing Consultant

2 months ago

Bloomington, United States Gray Capital LLC Full time
Job Title: Leasing Consultant

We are seeking a highly motivated and experienced Leasing Consultant to join our team at Gray Capital LLC. As a Leasing Consultant, you will be responsible for closing traffic, executing leases, and providing exceptional customer service to our residents.

Key Responsibilities:
  • Meet and exceed weekly, monthly, and annual leasing goals.
  • Answer phone calls and emails, tour prospects, complete applications and leases, and gather all qualifying documents to finalize digital lease files.
  • Assist in collecting monthly rents and provide support in communicating efficiently and effectively with residents about delinquency, move-in and move-out process, resident events, etc.
  • Handle customer service issues as they arise and complete move-in and move-out inspections.
  • Assist with marketing activities and resident/prospect events, and complete any training as assigned.
  • Ensure hospitality and customer services at the property are at an exceptional level and help with routine audits on all files for accuracy and missing files.
  • Assist in sending out renewal offers and communicating to renewals about the offers.
  • Comply to all federal and local laws, federal mandated regulations, and company issued policies and procedures.

We offer a competitive compensation package including hourly wages, commission on new leases, bonuses based on volume of renewals signed, health, dental and vision insurance, rent discounts, and 401K options with company match. You'll also have the opportunity to participate in any training or certification programs offered by the Indiana Apartment Association.

We are an equal opportunity employer and are committed to providing a positive and inclusive work environment. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.