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Night Audit Agent

2 months ago

Cincinnati, Ohio, United States Hyatt Regency Cincinnati Full time
Hotel Night Auditor Job Description

Hyatt Regency Cincinnati is seeking a detail-oriented and responsible Night Auditor to join our team. As a Night Auditor, you will play a crucial role in ensuring the smooth operation of our hotel during the night hours.

Key Responsibilities:
  • Process guest payments and maintain accurate records
  • Conduct night audits to verify the accuracy of guest accounts and resolve any discrepancies
  • Assist guests with inquiries, requests, and any issues that may arise during the night
  • Ensure the safety and security of the hotel premises during overnight hours
  • Provide exceptional customer service and create a welcoming and positive atmosphere for guests
Requirements:
  • Prior cash handling experience necessary
  • High school diploma or equivalent required
  • 1-2 years of experience as a Night Auditor or in a similar role preferred
  • Strong attention to detail and ability to multitask
  • Excellent communication and problem-solving skills
Benefits:

Hyatt Regency Cincinnati offers a competitive salary and a range of benefits, including medical coverage, dental and vision coverage, and paid time off. We are an equal opportunity employer and welcome applications from diverse candidates.