Account Associate
3 weeks ago
Key Responsibilities:
* Assist customers with their insurance needs by providing accurate and timely information
* Process policy changes and updates in the system
* Handle incoming calls and emails from customers regarding policy inquiries and claims
* Collaborate with team members to resolve customer issues and ensure customer satisfaction
* Maintain customer records and update information as needed
* Stay up to date with insurance products and industry trends to effectively assist customers
* Follow company policies and procedures to ensure compliance with regulations and guidelines
* Meet or exceed performance goals and targets set by the company
Requirements:
* Strong communication and problem-solving skills
* Ability to work in a fast-paced environment
* Basic computer skills and knowledge of insurance products
* Ability to work collaboratively as part of a team
About State Farm Insurance:
State Farm Insurance is a leading provider of insurance products and financial services. We are committed to providing our customers with exceptional service and support.
What We Offer:
* Competitive salary and benefits package
* Opportunities for career growth and development
* Collaborative and supportive work environment
* Recognition and rewards for outstanding performance
If you are a motivated and customer-focused individual who is looking for a challenging and rewarding career opportunity, we encourage you to apply for this role.
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