Senior Experience Designer

6 days ago


Plano, Texas, United States Capital One Full time
About the Role

We are seeking an experienced designer to join our team in Plano, TX. As a Senior Experience Designer, you will work closely with cross-functional teams to design and develop intuitive and engaging digital experiences for our customers.

Key Responsibilities
  • Simplifying complex business and software development workflows into easy-to-use experiences for technical audiences.
  • Collaborating with enterprise partners to create new interface and interaction patterns.
  • Creating consistent visual conventions across applications.
  • Working with product and customer success teams to gather and incorporate user feedback and feature requests into interfaces.
  • Identifying and establishing design needs, requirements, and acceptance criteria.
Collaboration & Connection
  • Collaborating with software architects, engineers, product managers, and research teams to uncover customer and business needs.
  • Translating complex ideas into understandable concepts that evolve and enhance product interfaces.
  • Advocating for customers through human-centered design methodologies.
  • Supporting design-led workshops to engage and build alignment across different partners and teams.
  • Championing prioritization of design-centered product enhancements grounded in research and analysis.
  • Connecting with design community peers by learning, sharing, and teaching.
  • Participating in hiring by reviewing resumes, conducting interviews, and attending consensus.
Discovery & Delivery
  • Supporting early product definition by working with partners to facilitate discovery sessions that uncover customer pain points and opportunities.
  • Demonstrating familiarity with design tools to deliver concepts and enable successful collaboration across teams.
  • Contributing to style guides, iconography, and infographics that can be leveraged by teams.
  • Participating in end-to-end product design by:
    • Working with researchers to understand customer needs and interpreting information into visual forms that are impactful and intuitive.
    • Framing problems, determining insights, and defining visual designs to serve customer needs.
    • Ideating, sketching, and delivering low to high-fidelity prototypes.
    • Designing within existing - and creating new - standards to contribute to our internal design system, best practices, and guidelines.
    • Storytelling and presenting visual concepts to various stakeholders.
    • Creating high-fidelity design assets for acceptance, development, and delivery to market in partnership with technology colleagues.
Requirements
  • Bachelor's degree or military experience.
  • At least 4 years of experience in User Interface design.
  • Experience designing software or mobile applications, enterprise applications a bonus.
  • Experience creating responsive web layouts.
  • Experience designing for cross-channel experiences.
  • Experience creating components and interactive prototypes in Figma.
  • Comfortable working with a variety of business partners and delivering outcomes.
  • Familiarity with design and prototyping tools, such as Sketch and/or Figma.
  • Familiarity with working in an established design system.
  • Familiarity with the software development lifecycle and writing code.
  • Familiarity with product development from inception to release.
Compensation$120,000 - $160,000 per year

About Capital One

Capital One is at the forefront of enriching our customers' digital and physical experiences.

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