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Bakery Operations Supervisor

2 months ago

Bend, Oregon, United States Whole Foods Market Full time

Position Overview

The Bakery Operations Supervisor plays a crucial role in supporting the Team Leader with the daily management of bakery operations, focusing on profitability, cost management, procurement, product presentation, workforce management, compliance with regulations, and various assigned projects. This position is essential in nurturing and guiding Team Members to ensure a cohesive and efficient work environment.

Key Responsibilities

  • Designs and sustains an innovative store layout and effective product display.
  • Collaborates with the Team Leader to meet sales, purchasing, and labor objectives.
  • Assists in evaluating sales performance, reports, and labor metrics.
  • Exhibits extensive product knowledge and stays informed about new offerings.
  • Maintains strong relationships with vendors, fosters new partnerships, and ensures all necessary documentation is submitted for vendor processing.
  • Works alongside the Team Leader to address team concerns and resolve issues.
  • Acts as the primary contact and departmental leader in the absence of the Team Leader.
  • Establishes and upholds the highest standards of retail execution.
  • Encourages a positive atmosphere of teamwork, respect, and high morale.
  • Monitors customer traffic and needs, directing Team Members to enhance customer satisfaction; responds promptly to inquiries and requests.
  • Recruits, trains, develops, mentors, motivates, and evaluates Team Members to maintain a high-performance team and reduce turnover.
  • Conducts timely and comprehensive performance assessments.
  • Consistently communicates and exemplifies the company's vision and objectives.

Required Skills

  • High energy and enthusiasm, demonstrating a passion for our products and company values.
  • A growth-oriented mindset with a focus on increased responsibility and ownership.
  • A commitment to coaching and mentoring others for their professional development.
  • Exceptional interpersonal, motivational, team-building, and customer service skills.
  • Ability to instruct others in a constructive and positive manner.
  • Thorough understanding of product offerings.
  • Advanced knowledge of safety and regulatory policies and procedures.
  • Strong mathematical skills for evaluating financial performance, tracking profitability, and managing inventory.
  • Proven decision-making capabilities, leadership qualities, and the ability to prioritize and delegate tasks effectively.
  • Proficiency in email, Microsoft Office, and relevant operational applications.

Experience Requirements

  • A minimum of 18 months of experience as a retail Team Member, with at least 6 months in a supervisory role.

Physical Requirements and Working Conditions

  • Ability to lift up to 50 pounds.
  • In an 8-hour workday: standing or walking for 6-8 hours.
  • Hand use: single grasping, fine manipulation, pushing, and pulling.
  • Job requires bending, twisting, squatting, and reaching.
  • Exposure to FDA-approved cleaning agents.
  • Ability to work in varying temperatures, including up to 90 degrees Fahrenheit.
  • Capability to work in both wet and dry environments.
  • Flexibility to work evenings, weekends, and holidays as necessary.
  • Proficiency in using tools and equipment, including knives, box cutters, electric pallet jacks, and other machinery.
  • May require the use of ladders.

Note: This document serves as a general overview of essential responsibilities for the position and is not intended to be an exhaustive list. Job duties and requirements may vary based on business conditions, departmental needs, and geographic location. An individual must demonstrate successful performance in their current role before being considered for advancement. Additionally, a business need for promotion must exist, and the candidate must be deemed the most qualified for the new position.