Customer Service Representative

3 weeks ago


Cohoes, New York, United States U-Haul Full time
Customer Service Representative

U-Haul is seeking a Customer Service Representative to join our team. As a Customer Service Representative, you will be the face of U-Haul's exceptional service, ensuring that customers receive the help they need on their journeys. Your responsibilities will include assisting customers with U-Haul products and services, using smartphone-based U-Scan technology to manage rentals and inventory, and moving and hooking up U-Haul trucks and trailers.

Key Responsibilities:
  • Assist customers with U-Haul products and services
  • Use U-Scan technology to manage rentals and inventory
  • Move and hook up U-Haul trucks and trailers
  • Clean and inspect equipment on the lot
  • Answer customer questions and educate them on products and services
  • Prepare rental invoices and accept equipment returned from rental
  • Install hitches and trailer wiring
  • Fill propane and drive a forklift (certification offered through U-Haul)
Requirements:
  • Valid driver's license and good driving record
  • High school diploma or equivalent
Work Environment:

The work involves moderate risks or discomforts, requiring special safety precautions. You may be required to use protective clothing or gear such as masks, goggles, gloves, or shields.

U-Haul is an equal opportunity employer and welcomes applications from diverse candidates. We offer a range of benefits, including career stability, opportunities for advancement, and a healthy work environment.



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