Patient Services Representative

2 weeks ago


Bryans Road, Maryland, United States Greater Baden Medical Services, Inc. Full time
Job Title: Patient Services Representative

We are seeking a highly organized and detail-oriented Patient Services Representative to join our team at Greater Baden Medical Services, Inc.

Job Summary:

The Patient Services Representative will be responsible for providing exceptional patient care and administrative support to our patients and staff. This includes greeting patients, registering new patients, processing payments, and performing various clerical tasks.

Key Responsibilities:
  1. Greet patients and family members, determining their needs and providing assistance as needed.
  2. Monitor the waiting area to ensure patients and family members' needs are addressed and the area is tidy.
  3. Assist new patients with registration, opening medical records, and completing necessary forms.
  4. Review insurance coverage and eligibility for other programs, including sliding scale fees.
  5. Collect and process patient demographic, financial, and medical information with accuracy.
  6. Review third-party coverage and payment arrangements, inputting data into the system as needed.
  7. Notify medical staff when patients are ready for care services.
  8. Perform other administrative tasks as assigned.
Requirements:

To be successful in this role, you will need:

  • A high school diploma or equivalent certificate of competency.
  • Completion of a vocational program related to healthcare or equivalent work experience.
  • CPR/First Aid training (training available upon hire).
Working Conditions:

This role requires:

  • Ability to remain in a stationary position for 50% of the time.
  • Ability to cope with stress and frequent interruptions.
  • Occasional movement to access file cabinets and office machinery.
Language Skills:

You will need to be able to:

  • Read and interpret written or verbal documents and instructions.
  • Speak effectively to patients, employees, and stakeholders.
Travel:

This role may require occasional travel between Greater Baden Medical Services, Inc. locations.



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