Patient Services Representative

5 days ago

Bryans Road, United States Greater Baden Medical Services, Inc. Full time

JOB DESCRIPTION

Title: Patient Service Representative

FLSA Category: Non-Exempt

Reports To: Center Manager

Date Issued: October 2016

Revised: May 2022, March 2023

Job Summary: Responsible for greeting patients, and performs a variety of clerical tasks including patient registration, and payment processing.

Essential Functions:

1. Greets patients, family members, and visitors determining services and/or other needs that are required.

2. Monitors waiting area to insure that patients and family members’ needs are addressed and that the area is tidy.

3. Assists new patients in the completion of their registration information. Opens medical records for new patients including appropriate consent and clinical forms.

4. Reviews with patient their insurance coverage or eligibility for other programs including sliding scale fee.

5. Establishes a separate file for patients applying for sliding scale fee. Reviews documentation presented by patients determining that it meets the established criteria.

6. Collects and processes patient demographic, financial, diagnoses and procedure code information with accuracy.

7. Review third party coverage and payment arrangements available with patients. Inputs incoming payments and other data into system.

8. Notifies the Medical Assistant that the patient has arrived and/or when new patients are ready for patient care services, dental or mental health services.

9. Inputs payments from third party payors or other sources of data entry as needed.

10. Reviews current visit charges and outstanding balances with the responsible party and arranges required payments. Inputs payments and prints receipt. Schedules return appointments. Nonessential Functions:

11. Pulls medical records for scheduled, same day, or walk-in patients.

12. Answers telephone calls and assists and/or directs calls to the most appropriate staff member. When calls are for patient services, answers inquiries about services and expected payment. Schedules appointments and when necessary consults with the charge nurse to assist in determining the most appropriate appointment. Clears messages from voice mail system and directs message to appropriate person.

13. Assists in the preparation and routine maintenance of patient charts as outlined by policy. This includes chart identification, tabs, filling all documents in the appropriate sections, etc. Daily chart retrieves and returning the charts after the end of the day.

14. Participates in team/staff meetings; attends in service meetings and applicable workshops.

15. Performs other duties as assigned.

Core Values: Quality Respect Teamwork Equity Integrity Passion Love

Supervisory Responsibility None

Managerial Responsibilities None

Minimum Qualifications 1. High School diploma, GED, or equivalent certificate of competency and completion of a vocational program related to the specified work experience. Substitutions 1. High School diploma, GED, or equivalent certificate of competency and two (2) to five (5) years of work experience in specified health care trade. Must have CPR/First Aid training. Training available upon hire.

Physical and Mental Demands 1. Ability to remain in a stationary position 50% of the time. 2. Ability to cope with stress. Patient Service Representative Job Description 3 3. The person in this position needs to occasionally move about inside the office to access file cabinets, office machinery, etc. 4. Constantly operates a computer and other office productivity machinery, such as a calculator, copy machine and computer printer. 5. The person in this position frequently communicates with patients and/or employees. Must be able to summarize and exchange accurate information. 6. Performs a variety of duties, often changing from one task to another. 7. Performs with frequent interruption or distractions. 8. Adjust priorities quickly as circumstances dictate. 9. Ability to interact appropriately with colleagues for different purposes in different context. 10. Ability to perceive the nature of sound by ear. 11. Expressing or exchanging information by means of the spoken word, or to convey detailed spoken instructions accurately, loudly or quickly.

Compliance • This position requires compliance with Greater Baden Medical Services ( Health Center’s) compliance standards, including its Standards of Conduct, Compliance Program, and policies and procedures. Such compliance will be an element considered as part of the Patient Service Representative regular performance evaluation.

Language Skills Ability to read and interpret written or verbal documents and instructions. Ability to speak effectively to patients, employees and/or stakeholders of the organization.

Travel Must be able to drive between Greater Baden Medical Services, Inc. locations as required.

  • Patient Services Representative

    3 weeks ago

    Bryans Road, United States Greater Baden Medical Services, Inc. Full time $35,000 - $40,500

    Job DescriptionJob DescriptionJOB DESCRIPTION Title: Patient Service Representative FLSA Category: Non-Exempt Reports To: Center Manager Date Issued: October 2016 Revised: May 2022, March 2023 Job Summary: Responsible for greeting patients, and performs a variety of clerical tasks including patient registration, and payment processing. Essential Functions:...

  • Patient Services Coordinator

    5 days ago

    Bryans Road, Maryland, United States Greater Baden Medical Services, Inc. Full time

    Job SummaryWe are seeking a highly organized and detail-oriented Patient Services Representative to join our team at Greater Baden Medical Services, Inc. The successful candidate will be responsible for providing exceptional patient care and administrative support in a fast-paced medical office environment.Key ResponsibilitiesGreet patients and family...

  • Insurance Customer Service Representative

    2 months ago

    Bryans Road, United States Government Employees Insurance Company Full time

    Customer Service Representative – Fredericksburg, VASalary: $23.33 per hour / $47,009.95 annuallyWhen you grow, GEICO grows. And if you’re the kind of person who likes to solve problems and help others when they need it, you could be a perfect fit to grow your career with GEICO. We’re looking for Customer Service Professionals for our Fredericksburg,...

  • Commercial Agency Support Representative

    1 week ago

    Bryans Road, United States Government Employees Insurance Company Full time

    Commercial Agency Support Representative– Fredericksburg, VA Salary: $25.81 per hour/ $52,000 annually When you grow, GEICO grows. And if you’re the kind of person who likes to solve problems and help others when they need it, you could be a perfect fit to grow your career with GEICO. We are looking for experienced local or agency and trucking...

  • Customer Service Rep06085 Indian Head Highway

    2 weeks ago

    Bryans Road, United States Domino's Franchise Full time

    Job Description CSR - Insider Position Description Department: Store Operations Job Title: CSR - Insider FLSA Classification: Non-Exempt Reports To: General Manager Regional Operations Manager secondary report Direct Reports: N/A Indirect Reports: N/A Our in-store people know their stuff and know how to have a good time. Each store has its own personality,...

  • Commercial Agency Support Representative

    7 days ago

    Bryans Road, MD, United States Government Employees Insurance Company Full time

    Commercial Agency Support Representative– Fredericksburg, VASalary: $25.81 per hour/ $52,000 annuallyWhen you grow, GEICO grows. And if you’re the kind of person who likes to solve problems and help others when they need it, you could be a perfect fit to grow your career with GEICO. We are looking for experienced local or agency and trucking...

  • Registered Dental Hygienist

    4 months ago

    Bryans Road, United States Pine Dentistry & Braces - a Benevis company Full time

    *Please note: this position is located in Fredericksburg, MD. Overview: Pine Dental and Braces Pay range $45-$55 but negotiable depending on experience Additional $5 - $10 or more /hr production pay Up to $10k optional sign on bonus Part time & Full time options available Work for a company that is truly making the world a happier place, one smile at...

  • Registered Dental Hygienist

    14 hours ago

    Bryans Road, United States Pine Dentistry & Braces - a Benevis company Full time

    Overview: Pine Dental and Braces Pay range $45-$55 but negotiable depending on experience Additional $5 - $10 or more /hr production pay Up to $10k optional sign on bonus Part time & Full time options available Work for a company that is truly making the world a happier place, one smile at a time! At Benevis, we create over a million smiles a year in...

  • Registered Dental Hygienist

    3 months ago

    Bryans Road, United States Pine Dentistry & Braces - a Benevis company Full time

    *Please note: this position is located in Fredericksburg, MD. Overview: Pine Dental and Braces Pay range $45-$55 but negotiable depending on experience Additional $5 - $10 or more /hr production pay Up to $10k optional sign on bonus Part time & Full time options available Work for a company that is truly making the world a happier place, one smile at...

  • Registered Dental Hygienist

    3 months ago

    Bryans Road, United States Pine Dentistry & Braces - a Benevis company Full time

    *Please note: this position is located in Fredericksburg, MD. Overview: Pine Dental and Braces Pay range $45-$55 but negotiable depending on experience Additional $5 - $10 or more /hr production pay Up to $10k optional sign on bonus Part time & Full time options available Work for a company that is truly making the world a happier place, one smile at...

  • Registered Dental Hygienist

    2 weeks ago

    Bryans Road, United States Pine Dentistry & Braces - a Benevis company Full time

    Overview: Pine Dental and Braces Pay range $45-$55 but negotiable depending on experience Additional $5 - $10 or more /hr production pay Up to $10k optional sign on bonus Part time & Full time options available Work for a company that is truly making the world a happier place, one smile at a time! At Benevis, we create over a million smiles a year in...

  • Registered Dental Hygienist

    1 month ago

    Bryans Road, United States Pine Dentistry & Braces - a Benevis company Full time

    *Please note: this position is located in Fredericksburg, MD. Overview: Pine Dental and Braces Pay range $45-$55 but negotiable depending on experience Additional $5 - $10 or more /hr production pay Up to $10k optional sign on bonus Part time & Full time options available Work for a company that is truly making the world a happier place, one smile at...

  • Social Work Case Manager

    14 hours ago

    Bryans Road, Maryland, United States Kaiser Full time

    Job Summary:We are seeking a highly skilled and compassionate Social Work Case Manager to join our team at Kaiser Permanente. As a key member of our healthcare team, you will be responsible for collaborating with patients, families, and healthcare professionals to provide comprehensive care and support.Key Responsibilities:Case Management: Develop and...

  • MRI Technologist, Reston, 20 hours

    1 month ago

    Bryans Road, United States Kaiser Full time

    This position has a $5k sign on bonus!! Job Summary: Under the supervision of the Radiology Supervisor, performs a variety of MRI procedures and departmental support functions. Essential Responsibilities: Performs MRI examinations of the brain, body, spine and extremities on patients of all ages effectively adjusting scanning parameters for different...

  • Occupational Therapist

    1 month ago

    Bryans Road, United States Encompass Health Full time

    Occupational Therapist Career OpportunityCompensation from $84,000 a year Your Calling, Close to Home and HeartAre you in pursuit of a career that's more than a job, one that aligns with your heart and community? We believe in the power of creating positive change within local communities through exceptional Occupational Therapy services, empowering...

  • Occupational Therapist

    2 weeks ago

    Bryans Road, United States Encompass Health Full time

    Occupational Therapist Career Opportunity (FT, PRN)Compensation from $84,000 a year (Full- time)Compensation PRN -$60.00 an hour Your Calling, Close to Home and Heart Are you in pursuit of a career that's more than a job, one that aligns with your heart and community? We believe in the power of creating positive change within local communities through...

  • Diagnostic Medical Sonographer, CATON HILL, On Call

    1 week ago

    Bryans Road, United States Kaiser Full time

    Job Summary: Performs ultrasound examinations of patients as requested by referring physicians. Essential Responsibilities: Greets patient, explains ultrasound procedure, and answers questions. Selects the appropriate machine and probe to be used to obtain diagnostic information requested by referring physician. Applies gel to patients skin, applies probe,...

  • Commercial Agency Support Representative

    7 days ago

    Bryans Road, Maryland, 20616, Charles County, MD, United States Government Employees Insurance Company Full time

    Commercial Agency Support Representative– Fredericksburg, VASalary: $25.81 per hour/ $52,000 annuallyWhen you grow, GEICO grows. And if you’re the kind of person who likes to solve problems and help others when they need it, you could be a perfect fit to grow your career with GEICO. We are looking for experienced local or agency and trucking...

  • Registered Dental Hygienist

    1 month ago

    Bryans Road, MD, United States Pine Dentistry & Braces - a Benevis company Full time

    *Please note: this position is located in Fredericksburg, MD. Overview: Pine Dental and Braces Pay range $45-$55 but negotiable depending on experience Additional $5 - $10 or more /hr production pay Up to $10k optional sign on bonus Part time & Full time options available Work for a company that is truly making the world a happier place, one smile at...

  • Medical Support Specialist

    3 days ago

    Bryans Road, Maryland, United States University of Maryland Medical System Full time

    Job SummaryUnder the direct supervision of a licensed physician, this Medical Support Specialist will assist in the delivery of patient care. The ideal candidate will perform delegated medical tasks, assist healthcare staff with patient care, and may perform administrative duties. This role requires the ability to work effectively in a fast-paced environment...