Bilingual Service Delivery Expert

3 weeks ago


Dearborn, Michigan, United States Percepta Full time
What You Can Expect
">

In this role, you will have the opportunity to work with a dynamic team that is passionate about delivering exceptional customer experiences. You will be responsible for building and maintaining relationships with members, providing support and guidance, and identifying and presenting out-of-the-box ideas and changes to other members of the team. As a Bilingual Service Delivery Expert, you will be expected to:

  • Provide exceptional member experiences in every interaction.
  • Partner with legacy app owners for troubleshooting and resolution.
  • Research and resolve billing or payment issues.
  • Own the member experience from the very beginning to the end.
  • Identify and present out-of-the-box ideas and changes to other members of the team.

About Percepta
">

Percepta is a leading provider of customer experience solutions. We are dedicated to helping our clients deliver exceptional experiences to their customers. With a global presence and a team of experts, we are well-equipped to handle even the most complex customer experience challenges. If you are looking for a challenging and rewarding career opportunity, consider joining our team today.



  • Dearborn, Michigan, United States Percepta Full time

    At Percepta, we deliver exceptional customer experiences across various markets.We are seeking a skilled Customer Service Expert to join our team as a fully remote Bilingual French Support Specialist. In this role, you will be responsible for building and maintaining trust with customers through superior knowledge and expertise.The ideal candidate will have...


  • Dearborn, Michigan, United States Percepta Full time

    About the RoleWe are seeking a highly skilled Bilingual Spanish Customer Service Representative to join our team. In this role, you will be responsible for providing exceptional customer service to our clients while communicating in both English and Spanish.


  • Dearborn, Michigan, United States Percepta Full time

    About the RoleAs a Customer Service Expert at Percepta, you will play a vital part in delivering an exceptional experience to our clients. This is an exciting opportunity to join our team and contribute to creating innovative customer solutions.In this role, you will act as a guide, teaching and guiding consumers through our savvy and innovative...


  • Dearborn, Michigan, United States Bilingual Therapies Full time

    Company OverviewBilingual Therapies is a dynamic organization dedicated to providing exceptional special education services. We strive to create a supportive environment that fosters academic and social growth for our students.


  • Dearborn, Michigan, United States Wayne County Schools Employment Network Full time

    Bilingual Education SpecialistAbout Us:We are Wayne County Schools Employment Network, a leading provider of educational services in Dearborn Schools District Wide. We are committed to delivering high-quality support to our students and staff.Job Description:The Bilingual Education Specialist will play a vital role in supporting school personnel to...


  • Dearborn, Michigan, United States Percepta Full time

    About the RoleThe Customer Service Representative builds trust with customers by providing superior knowledge and expertise. You will diagnose issues and provide resolutions with guidance, ensuring a seamless experience for our guests.Key responsibilities include:Providing an exceptional member experience in every interactionDiagnosing and resolving billing...


  • Dearborn, Michigan, United States Percepta Full time

    About PerceptaAt Percepta, we bring first-class service across each market we support. As a Customer Service Representative (Bilingual Spanish) in our team, you'll be part of creating and delivering amazing customer experiences. We're a unique culture where you can enjoy the satisfaction of being part of something special.Your RoleYou will act as a guide,...


  • Dearborn, Michigan, United States Percepta Full time

    Company OverviewEstablished in 2000, Percepta has contact centers across the globe that deliver a frictionless customer experience to clients.Salary and BenefitsWe offer a competitive compensation package, including a starting pay rate of $16.00 per hour, with some positions paying up to $20.00 per hour + $2.00 per hour premium for the bilingual skill. Our...


  • Dearborn, Michigan, United States Percepta Full time

    At Percepta, we strive to deliver exceptional service across various markets. As a Customer Service Expert in the automotive industry, you'll play a crucial role in creating and delivering outstanding customer experiences. Our goal is to build strong relationships with clients while fostering a unique culture that values loyalty.About Your RoleIn this...


  • Dearborn, Michigan, United States Percepta Full time

    We are looking for a highly skilled Remote French Language Representative to join our team at Percepta.In this role, you will provide exceptional member experiences in every interaction, offer insightful advice and direct support, and partner with legacy app owners for troubleshooting and resolution.The ideal candidate will have high school diploma, 3-5...


  • Dearborn, Michigan, United States Marriott International Inc Full time

    Job DescriptionThe Service Support Expert will be responsible for providing comprehensive support to our food and beverage teams, ensuring seamless operations and exceptional guest experiences.Estimated Salary:$17.25/hourKey ResponsibilitiesAssist with food preparation, serving, and presentationManage inventory and supplies, maintaining optimal levelsSupport...


  • Dearborn, Michigan, United States Percepta Full time

    About Your RoleAs a Bilingual Spanish Customer Service Representative, you will be an ambassador for Percepta, building relationships with members and providing an outstanding experience that leaves them delighted. You will act as a guide, teaching and guiding consumers through our savvy and innovative technological experience.Provide exceptional member...

  • Credentialing Expert

    4 weeks ago


    Dearborn, Michigan, United States ACCESS (MI) Full time

    Job Title: Credentialing ExpertOverview: We are seeking a highly skilled Credentialing Expert to join our team at ACCESS (MI). This role plays a critical part in supporting the Community Health & Research Center fee for service environment, the billing division, and contributing to patient safety and satisfaction.The successful candidate will ensure that...


  • Dearborn, Michigan, United States Ford Motor Company Full time

    We're looking for a skilled Cloud Development Expert to join our team at Ford Motor Company. In this role, you'll be responsible for building and maintaining cloud-based systems that support our telematics business.As a Cloud Development Expert, you'll work closely with cross-functional teams to design, develop, and deploy cloud-native applications using...


  • Dearborn, Michigan, United States Mindlance Full time

    About the RoleAt Mindlance, we are seeking a highly skilled Software Development Expert to join our team. As a key member of our product team, you will play a crucial role in delivering high-quality software solutions in an Agile environment.Key Responsibilities* Design and develop full stack applications using Java, Bash, MS SQL, Spring, Git, and Jenkins*...


  • Dearborn, Michigan, United States Percepta Full time

    Job TitleBilingual French Customer Service Representative (03ZSM)About the RoleWe are seeking a highly skilled Bilingual French Customer Service Representative to join our team. In this role, you will provide exceptional member experiences in every interaction, using your expertise and knowledge to diagnose issues and provide resolutions. You will also be...


  • Dearborn, Michigan, United States Percepta Full time

    Job Overview: As a Bilingual French Customer Service Representative, you will be part of a unique culture that delivers exceptional customer experiences. You will act as a guide, teaching and guiding consumers through our innovative technological experience.About the Role: We are seeking a highly skilled professional to join our team in Allen Park, MI. The...


  • Dearborn, Michigan, United States G-TECH Services Full time

    Job Description: Automotive Simulation ExpertG-TECH Services is seeking a talented Automotive Simulation Expert to join our team. As a key member of our Product Engineering department, you will be responsible for developing and integrating plant and control models for emerging vehicle variants.About the CompanyG-TECH Services is a leading provider of...


  • Dearborn, Michigan, United States Percepta Full time

    Percepta OverviewAt Percepta, we pride ourselves on delivering exceptional customer experiences across our global network. Our mission is to build trust with our clients and their customers by providing innovative solutions that drive results.We are seeking a highly skilled Bilingual Spanish Customer Service Representative to join our team in Allen Park, MI....

  • Hotel Service Expert

    3 weeks ago


    Dearborn, Michigan, United States The Henry Hotel, Dearborn, MI Full time

    We are seeking a skilled Host/Hostess to join our team at The Henry Hotel in Dearborn, MI. In this role, you will be responsible for ensuring a high-quality dining experience for our guests. With excellent communication skills and a warm demeanor, you will greet and seat guests, making them feel welcome and valued.Job SummaryThis is an exciting opportunity...